Kayla Reynoso
Atlanta,GA
Summary
Financial Service Associate with background in sales and understanding of how to build client loyalty. Dependable professional with dynamic communication skills. Proven success in streamlining processes for optimized support and focused on team work.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Security Finance
08.2023 - Current
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
Assistant Manager/ General Manager (GM)
Mcdonalds
01.2020 - Current
- Performed a variety of tasks including planning for each shift, monitoring performance during the shift, and taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability - Handled customer accommodations and promoted guest satisfaction to encourage repeat business - Created employee schedule to ensure labor hours fell within projected guidelines while accommodating numerous employee requests - Responsible for meeting company targets during shifts and assisted with helping assigned Departments meet their goals
Shift Manager
Mcdonalds
01.2019 - 12.2020
- Provided leadership to crew and other managers during the shift to ensure great quality, service, and cleanliness to customers - Managed inventory for both front and back-of-house items - Ensured daily maintenance and cleanliness, along with quality food production
Crew Member
Mcdonalds
01.2018 - 01.2019
- Connected with an average of 200 customers per hour to ensure they had a positive experience - Partnered with other Crew and Managers to meet daily goals - Kept clean and stocked work stations during a fast-paced environment
Education
High School Diploma -
Pickens County High School
Jasper, Georgia05.2018
Skills
- Positive Attitude and Energetic
- Team Leadership
- Multitasking and Prioritization
- Documentation and Reporting
- Budget Management
References
- Shannon Simmons, (706) 301-6690, Mcdonald's - Shift Manager, Jasper, GA, Professional
- Katelyn Phillips, (706) 502-0113, Mcdonalds- Co-worker, Alpharetta, GA, Professional
- Miguel Benitez, +1 (770) 527-7679, Mcdonalds - Supervisor, Alpharetta, GA, Personal
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Assistant Manager
Security Finance
08.2023 - Current
Assistant Manager/ General Manager (GM)
Mcdonalds
01.2020 - Current
Shift Manager
Mcdonalds
01.2019 - 12.2020
Crew Member
Mcdonalds
01.2018 - 01.2019
High School Diploma -
Pickens County High School
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