Samuel Rocha

• Ensure Store profitability by maximizing sales and profit margins through executing merchandising directives, controlling costs, monitoring key metrics drivers, and using P&L reports to create action plans to address opportunities.
• Responsible for compliance with all regulatory agencies, policies, and procedure and ensures awareness and engagement from associates through ongoing training and communication.
• Responsible for protecting company assets by ensuring associates are engaged in shrink awareness and ensuring management is practicing proper inventory control processes.
• Builds and maintains a strong safety culture by making sure all safety training and communication are executed and making sure associates practice safe working behaviors to the goal of creating a safe place to work and shop.
• Responsible for making sure store is adequately staffed and creates a talent bench for key positions.·
• Responsible for creating store schedule that meets staffing need of store and labor budget.
• Partner with management to ensure all associates are properly trained and have required certifications.·
• Sets performance goals for associates and holds associates accountable through ongoing and consistent coaching.·
• Develop internal talent through training and provides associates with opportunities for growth and promotion.·
• Ensure store is always customer ready with clean and safe facilities, maintaining proper in stocks and accurate pricing.
• Understands stands store specific customer needs in order to drive strategic merchandising plans.
• Partner with community to maintain positive relationship between customer and company.
• Create and maintain a culture of providing excellent customer service.
• Fosters and actively promotes a team environment supportive of diversity, individual development, and winning as a team.
• Abides by and upholds all company policies, internal controls, and procedures, including safety guidelines.

• Assisted District Manager on running multiple locations in San Antonio area

• Trained staff entering into management positions

• Assisted store inventories for district managers