Kayla Rodriguez
San Antonio,TX
Summary
Driven by a results-focused approach, I enhanced office efficiency and student services at Veterans Affairs, showcasing strong leadership and advanced computer skills. Leveraged MS Office to streamline student information management, achieving significant improvements in process timelines. Excelled in fostering positive relationships, demonstrating exceptional customer service and organizational abilities. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Skilled Work Study Student willing to take on tasks to accomplish team objectives. Organized and proactive team player with diligent approach.
Overview
2
2
years of professional experience
Work History
Work Study Student
Veterans Affairs
02.2023 - Current
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Coordinated collection of student fees, fines and payments.
- Processed student applications and other paperwork in timely manner.
- Created and maintained databases to store student information.
- Managed an organized filing system for important documents, ensuring easy access when needed.
- Acted as a liaison between students and faculty members, addressing concerns and facilitating solutions for any issues that arose.
Work Study Student
Veterans Affairs
02.2022 - 07.2022
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Contributed to a positive campus culture by promoting events, services, and resources available to students through various marketing channels.
Education
Associate of Arts - General Studies
Texas Southmost College
Brownsville, TX05.2024
Skills
- Computer Skills
- Time Management
- Leadership Qualities
- Customer Service
- MS Office
- Issue Resolution
Timeline
Work Study Student
Veterans Affairs
02.2023 - Current
Work Study Student
Veterans Affairs
02.2022 - 07.2022
Associate of Arts - General Studies
Texas Southmost College
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