KAYLA RODRIGUEZ
Tampa,FL
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier/Sales Associate
Champs Sports
11.2023 - 01.2025
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Streamlined checkout process for increased efficiency and reduced waiting times
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Office Assistant
Ocean Waves Dentistry
09.2024 - 12.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Child Care
Private Family
01.2023 - 10.2024
- Participated actively in professional development opportunities to stay up-to-date on best practices in child care.
- Collaborated with fellow Child Care Aides to ensure smooth transitions between activities and routines.
- Assisted in the smooth transition from home to child care setting by establishing a predictable daily schedule and providing comfort during separation anxiety moments.
- Actively participated in staff meetings and professional development opportunities to stay current on best practices in child care provision.
Server
La Girdarilla
01.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Smile Maker
Twistee Treat
11.2022 - 08.2023
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
Dispatcher Office Assistant
CMA Car Services
03.2020 - 03.2022
- Improved response times by efficiently prioritizing and dispatching emergency calls
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed high-stress situations calmly and effectively, maintaining clear communication channels.
Education
High School Diploma -
Alonso High School
Tampa, FL05.2023
Skills
- Cash Handling
- ID Verification
- Drawer Balancing
- Cash Register Operation
- Payment Processing
- Product Restocking
- Returns Processing
- Product Recommendations
- Order Verification
- Cash Handling Expertise
- Customer service
- Time management skills
- Patience and empathy
Certification
- CPR/AED Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- Florida Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
Ocean Waves Dentistry
09.2024 - 12.2024
Cashier/Sales Associate
Champs Sports
11.2023 - 01.2025
Child Care
Private Family
01.2023 - 10.2024
Smile Maker
Twistee Treat
11.2022 - 08.2023
Server
La Girdarilla
01.2022 - 08.2023
Dispatcher Office Assistant
CMA Car Services
03.2020 - 03.2022
High School Diploma -
Alonso High School
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