Kayla Rojas
Overview
5
5
years of professional experience
Work History
Kennel/Daycare Attendant
K9 Resorts Daycare & Hotel
01.2023 - 02.2024
- Monitored small and large dogs' behavior and completed examinations to identify illnesses, injuries, or potential diseases
- Kept cages, kennels, play yards, and grooming areas neat and clean
- Observed, bathed, and walked large and small dog breeds.
Customer Care Representative
Hewlett Animal Hospital
06.2022 - 01.2023
- Greeted visitors and answered phone calls, confirmed appointments, and checked in patients
- Kept a well-organized filing system, managed charts, and maintained a clean lobby for patients
- Assisted veterinarian technicians with other duties and animal handling.
Server
CulinArt
02.2021 - 06.2022
- Ensured that each guest was served courteously, quickly, and efficiently and provided excellent customer service to ensure satisfaction
- Took orders from customers accurately and in a timely manner, also served beverages and food accurately and swiftly
- Operated POS terminal to input orders, split bills, and calculate totals.
Receptionist
Al Noor Medical
03.2020 - 02.2021
- Performed billing, scanning documents, and insurance verification
- Greeted and checked in patients, and scheduled appointments
- Verified patient insurance coverage and collected necessary information.
Kitchen Lead
Chipotle
02.2019 - 03.2020
- Prepared food such as guacamole, Pico de Gallo, corn salsa, and dressings throughout the day
- Created bowls, salads, tacos, quesadillas, and burritos to customers' desires
- Kept supplies stocked for customers.
Skills
- Bilingual - English and Spanish
- 5 years in animal care volunteering
- 5 years in Customer Service experience
- First Aid and CPR for pets certified
- Familiar with medical terminology
Timeline
Kennel/Daycare Attendant
K9 Resorts Daycare & Hotel
01.2023 - 02.2024
Customer Care Representative
Hewlett Animal Hospital
06.2022 - 01.2023
Server
CulinArt
02.2021 - 06.2022
Receptionist
Al Noor Medical
03.2020 - 02.2021
Kitchen Lead
Chipotle
02.2019 - 03.2020
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