Kayla Rosas
San Antonio,TX
Summary
Versatile Project Coordination with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. I aspire to progress from my role as a project coordinator to become a project manager. Having actively contributed to significant projects in my current position, I am eager to further develop my skills in this field. My passion lies in driving process improvements, fostering collaborations, and confidently making difficult decisions. I am motivated to continue learning and growing within this career path.
Overview
9
9
years of professional experience
Work History
Project Coordinator
Gonzaba Medical Group
06.2022 - Current
Professional Summary: Dynamic and results-driven Project Coordinator with extensive experience in healthcare settings. Proficient in collaborating with diverse departments and stakeholders to streamline workflows and drive successful project outcomes. Skilled in project management tools such as Monday.com and Smartsheet, with a keen eye for detail and a commitment to efficiency.
Experience:
Project Coordinator | Gonzaba Medical Group
- Spearheaded cross-departmental projects, collaborating with internal and external stakeholders to optimize workflows and enhance operational efficiency.
- Managed multiple projects simultaneously, including EMR system restructuring and Sales Force enhancement, overseeing timelines, budgets, and vendor relationships.
- Administered Monday.com, serving as the go-to resource for board creation and management, and successfully implemented five boards tailored to departmental needs.
- Utilized Smartsheet to track project progress, employing various views such as Card View and Gantt View to facilitate effective communication with vendors and stakeholders.
- Applied Lean Six Sigma principles to identify process improvements, conducting process mapping and working closely with leadership to implement solutions.
- Facilitated detailed-oriented meetings, capturing requirements, action items, and follow-ups to ensure projects remained on track and within scope.
Key Projects:
- Space Planning
- EMR Enhancement
- Marketing Team Communication
- Sales Force Enhancement
- Patient Clinect Survey
- MA Workload Reassignment
- Docusign Implementation
- Streamline PCP Panel Project
- Med Rex Enhancement
Skills:
- Project Management
- Cross-Functional Collaboration
- Workflow Optimization
- Stakeholder Engagement
- Project Management Tools: Monday.com, Smartsheet
- Lean Six Sigma Methodologies
- Process Mapping and Improvement
- Meeting Facilitation
- Detail-Oriented
Discharge Expediter
University Health System
08.2018 - Current
- Duties consist of sending referral, PASRR's, assist with discharge planning for patients
- Also providing patients their Medicare letter and Medicare Observation Notice
- I have also became a notary for the University Health System, I preform notary services for patients for Medical Power of Attorney, Statutory Durable Power of Attorney and Out of Hospital DNR
- Others duties include providing patients with clothing for discharge and assisting social workers and case managers for patient discharge planning
- Discharge planning making sure a patient has a safe discharge and meeting the needs for patients when leaving the hospital.
Physician Billing Manager
University Health System
07.2016 - 08.2018
- Works with the Physician Billing Manager on special projects
- Scanning Explanation of Benefits to patients accounts
- Pulling Explanation of Benefits for the billing team
- Auditing patient accounts for balances or insurance payments
- Dealing with running insurance and patient payments
- Sending out HCCFAS to patients and insurances
- Working on the ICD9 AND ICD10 Claims.
Medical Records Filer
North Central Urgent Care
05.2015 - 08.2015
- Filing clinical notes in Medical Records, mailing reports to specialty clinics, auditing batches for the front desk charges and cash, reporting to the Billing Supervisor on reports and the outcomes.
Education
North West Vista
San Antonio College
Bachelor of Science - Health Care Administration
Texas A&M University Corpus Christi
Skills
- Communication
- Leadership
- Organization
- Time Management
- Problem Solving
- Risk Management
- Quality Management
- Stakeholder Management
- Documentation
- Adaptability
Accreditation
Bachelors Degree
Committees
R&R Committee for the Care Coordination Department at University Health System, The committee consist of providing events and involvement with the Care Coordination Department. We set up meetings with vendors and agency's to network with our department. Also we provide events for social work month and nursing month.
College Clubs
- American College Of Healthcare Executives, An international professional society of 40,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. ACHE's mission is to advance its members and healthcare management excellence. ACHE offers its prestigious FACHE credential, signifying board certification in healthcare management. ACHE's established network of 78 chapters provides access to networking, education and career development at the local level. In addition, ACHE is known for its magazine, Healthcare Executive, and its career development and public policy programs. Through such efforts, ACHE works toward its vision of being the preeminent professional society for leaders dedicated to improving health.
- The Foundation of the American College of Healthcare Executives, Established to further advance healthcare management excellence through education and research. The Foundation of ACHE is known for its educational programs-including the annual Congress on Healthcare Leadership, which draws more than 4,000 participants-and groundbreaking research. Its publishing division, Health Administration Press, is one of the largest publishers of books and journals on health services management, including textbooks for college and university courses.
- Tamucc Health Science Association, The Health Science Association is an organization which promotes community involvement and provides the knowledge and professional skills which are essential for future healthcare professionals. We are a participant of the American College of Healthcare Executives (ACHE) Higher Education Network. Our goal as an organization is to expand the knowledge base, communication skills, networking opportunities, and community involvement of future healthcare professionals.
Course Work
- Health Disparities
- US Healthcare System
- Health Care Access
- Disease Prevention
- Research as well as community program development
- Finical Accounting 1 and 2
- Managerial Accounting
- Behavioral Organizational Studies
- Outreach Program For Fall 2016- Had to create a outreach program with kids for asthma. When working on the project we had to research what we will be educating the children, where we will educate them. Also had to find a hospital that would sponsor. Then make T-shirts for the children and create activities. This was a program geared to children with asthma.
Internship
University Health System, San Antonio, TX, 08/2017, 12/2017, When graduating with a bachelor's in Health Science I completed a process improvement project that consisted of working with numbers, budgets using the computer data bases. I managed to cut down time which improved efficacy and the program created less mistakes.
References
- Dave Blankenship, Public Speaker, (210) 286-3112
- Ana Ojeda, Relator, (210) 861-6381
- Meredith Padron, UHS Assistant Director, (210) 385-1546
Timeline
Project Coordinator
Gonzaba Medical Group
06.2022 - Current
Discharge Expediter
University Health System
08.2018 - Current
Physician Billing Manager
University Health System
07.2016 - 08.2018
Medical Records Filer
North Central Urgent Care
05.2015 - 08.2015
North West Vista
San Antonio College
Bachelor of Science - Health Care Administration
Texas A&M University Corpus Christi
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