Kayla Rossi

• Proven ability to develop and implement creative solutions to complex problems.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Passionate about learning and committed to continual improvement.
• Cultivated interpersonal skills by building positive relationships with others.
• Managed time efficiently in order to complete all tasks within deadlines.

• Sustained high occupancy levels and increased revenue through strategic sales techniques and exceptional customer service.
  
• Served as a flexible agent supporting the operations of two luxury apartment complexes with a total of 4,000 units.
  
• Achieved and sustained an occupancy rate of at least 98% by implementing effective sales strategies and fostering customer loyalty.
  
• Enhanced strategic sales skills in a fast-paced corporate environment, resulting in a 27% revenue growth.
  
• Assisted in resolving delinquent accounts and generating comprehensive reports regarding occupancy rates, rental charges, and expenditures.

• Efficiently oversaw property management, maintenance, and development activities.
  
• Utilized market knowledge to achieve a yearly increase of 7% in rental profits while successfully reducing maintenance costs by 11%.
  
• Achieved a 30% increase in occupancy rates by implementing effective promotional tactics.
  
• Maintained accurate, detailed, and fully compliant records to meet state, local, and federal housing requirements.
  
• Advertised vacant properties, negotiated leases with prospective tenants, conducted background checks, and processed applications from potential renters to verify income, credit history, and references.

GPA: 3.8