Hi, I’m
Kayla Rossi
Finance/Leasing Manager
Rockwall,TX
“The future depends on what you do today.”
-Mahatma Gandhi
Summary
Skilled property management professional experienced in tenant relations, office management, and maintenance coordination. Excellent interpersonal, communication & organization abilities, with a focus on driving occupancy rates and maximizing revenue. Notable strengths include thorough understanding of housing laws and regulations, adeptness at conflict resolution, and demonstrated ability to lead teams in high-pressure environments.
Overview
6
years of professional experience
Work History
Stellar Construction Management, Rockwall, TX
Co-owner/Finance Manager
2023.01 - Current (1 year & 8 months)
Job overview
- Processed all accounts receivable and accounts payable
- Achieved a 67% repeat client/referral rate and a 99.3% overall customer satisfaction rating
- Drove revenue stream development through strategic collaboration and partnerships
- Organized database to track & verify business contacts as well as lead sources and was commended for attention to detail and accuracy
BH Management Services, LLC, Conroe, TX
Leasing Manager
2021.07 - 2022.10 (1 year & 3 months)
Job overview
- Increased revenue by 27% through research and implementation of effective sales strategies in sales cycle process from prospecting leads through close
- Boosted skills of strategic sales in a corporate, fast-paced environment while driving customer loyalty and consistent sales through friendly service and knowledgeable assistance
- Managed & leased over 2,000 units while acting as a "floating" leasing manager for two of our sister properties
- Maintained an occupancy rate of 98% or higher as well as a pre-leased percentage rate never reaching below 97%
Hustle Brothers, LLC, Cypress, TX
Assistant Rental Property Manager
2019.09 - 2021.06 (1 year & 9 months)
Job overview
- Boosted occupancy 30% by leveraging market knowledge and successful promotional strategies
- Coordinated all property management, maintenance, development and construction activities associated with the daily operations of several properties to ensure increased revenue and general performance is in line with company policies and standards
- Increased rental profits 7% annually and decreased maintenance cost by 11% annually
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
Education
Texas Virtual Academy: College Preparatory , Louisville, TX
High School Diploma
06.2017
University Overview
GPA: 3.8
Skills
- 65 WPM
- Tech-Savvy
- MS Office Suite proficiency
- Customer relationship management (CRM)
- Yardi & Rent cafe
- Fraud detection
- Business intelligence
- Vendor management
- Negotiation skills & deal closing
- Financial Management
- Relationship building and rapport
- Property Maintenance
- Performance optimization strategies
- Marketing expertise
- Fair housing compliance
Volunteer Work
- 04/2017 - Current: Keep America Beautiful: Great American Clean up Crew
- 01/2016 - 08/2018: Office & Visitation Volunteer at Kindred Hospice
References
References available upon request.
Availability
See my work availability
Not Available
Available
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Work Preference
Work Type
Part TimeFull TimeWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceHealthcare benefitsCareer advancementPaid time offTimeline
Co-owner/Finance Manager
Stellar Construction Management
2023.01 - Current (1 year & 8 months)
Leasing Manager
BH Management Services, LLC
2021.07 - 2022.10 (1 year & 3 months)
Assistant Rental Property Manager
Hustle Brothers, LLC
2019.09 - 2021.06 (1 year & 9 months)
Texas Virtual Academy: College Preparatory
High School Diploma
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