Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kayla Ryan

Charlotte,MI

Summary

Motivated individual eager to embrace new challenges and contribute to organizational success. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills while mastering new competencies with ease. Proven ability to operate effectively in independent roles, ensuring productivity and quality outcomes. Aspires to leverage capabilities in entry-level positions that promote personal growth and support company objectives.

Overview

20
20
years of professional experience

Work History

Self Employed Reseller

Posh Ambassador Poshmark
Charlotte, MI
09.2022 - Current
  • Purchased new or used items from online or physical sources for resale via websites.
  • Created detailed product descriptions including features, benefits and technical specifications.
  • Uploaded photos, videos or images to online storefronts or other shopping websites.
  • Managed inventory levels to ensure timely delivery of orders.
  • Analyzed sales data to identify trends in customer preferences.
  • Filled customer orders by packaging items to ship out.
  • Delivered e-mail confirmation of completed transactions and shipment.
  • Monitored feedback from buyers regarding product quality and customer service.
  • Established and retained over 14,000 followers.

Housekeeper

Sparrow Eaton Health Hospital
Charlotte, MI
11.2015 - 08.2021
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Ensured that all health standards were met during cleaning operations.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Use appropriate personal protective equipment and supplies when handling hazardous waste, chemicals, or cases of infectious disease.
  • Provided excellent customer service when interacting with patients or visitors.
  • Responded promptly to requests from nurses or doctors for special cleaning projects.
  • Participated in mandatory training sessions on new products or processes.
  • Replenished towels and other amenities in patient rooms daily.
  • Emptied trash cans and replaced liners.
  • Dusted window sills, ledges, furniture, vents and other hard-to-reach areas.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Swept and mopped floors, vacuumed carpets and rugs, and dusted.
  • Cleaned bathrooms, including toilets, sinks, showers, walls and mirrors.
  • Stocked shelves with supplies such as toilet paper and soap.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Maintained a clean linen closet.
  • Maintained and organized the cleaning supplies stock in the workroom.
  • Used cleaning chemicals following proper guidelines.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.

Dispatcher

Eatran
Charlotte, MI
10.2015 - 02.2016
  • Received and dispatched calls for service from customers, handled customer inquiries and complaints in a professional manner.
  • Assigned drivers to appropriate routes based on customer needs.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
  • Identified locations and needs of callers to accurately send assistance.
  • Relayed work orders, messages or information using telephones or two-way radios.
  • Prepared daily work and run schedules
  • Counted and recorded cash collected from driver boxes.

Self Employed Reseller

Ebay Enterprise
Charlotte, MI
03.2008 - 04.2013
  • Purchased new or used items from online or physical sources for resale via websites.
  • Created detailed product listings with photographs, descriptions, and prices.
  • Researched popular items on eBay to determine optimal pricing strategy.
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.
  • Filled customer orders by packaging sold items and documentation for direct shipping.
  • Leveraged eBay tools such as Best Offer and Buy It Now to maximize profits.

Front Desk Clerk

Super 8 of Charlotte
Charlotte, MI
03.2007 - 11.2007
  • Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
  • Resolved customer complaints in a timely manner while following company policies and procedures.
  • Maintained daily records of room availability and rates.
  • Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
  • Processed payments from customers for room charges and incidentals.
  • Balanced end-of-shift reports on a daily basis to ensure accuracy of transactions.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Advised housekeeping staff of rooms vacated and ready for cleaning.
  • Kept records of room availability and guest accounts, manually or using computers.
  • Prepared basic food service by setting up continental breakfast or coffee and tea supplies.

Cost Accountant

A1- Mechanical Heating and Cooling
Lansing, MI
08.2005 - 09.2006
  • Processed invoices and payments in accordance with company policies and procedures.
  • Verified accuracy of coding on invoices prior to processing payments.
  • Researched and responded to inquiries from vendors regarding invoice status or payment issues.
  • Took advantage of discount opportunities by paying vendors within payment terms.
  • Compiled, coded and submitted weekly invoices to accounting for payment.
  • Managed vendor relationships through prompt communication of payment information.
  • Entered data into accounting system to maintain accurate financial records.
  • Prepared checks for payment of vendor invoices on a timely basis.
  • Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
  • Prepared and processed payroll.

Education

High School Diploma -

Eaton Rapids High School
Eaton Rapids, MI
05-2003

Some College (No Degree) - General Studies

Lansing Community College
Lansing, MI

Skills

  • E-commerce proficiency
  • Product sourcing
  • Order fulfillment
  • Shipping
  • Customer engagement

References

References available upon request.

Timeline

Self Employed Reseller

Posh Ambassador Poshmark
09.2022 - Current

Housekeeper

Sparrow Eaton Health Hospital
11.2015 - 08.2021

Dispatcher

Eatran
10.2015 - 02.2016

Self Employed Reseller

Ebay Enterprise
03.2008 - 04.2013

Front Desk Clerk

Super 8 of Charlotte
03.2007 - 11.2007

Cost Accountant

A1- Mechanical Heating and Cooling
08.2005 - 09.2006

High School Diploma -

Eaton Rapids High School

Some College (No Degree) - General Studies

Lansing Community College

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Kayla Ryan