Kayla Scharenberg
St. Louis,MO
Summary
I am a self-motivated business professional with extensive experience in estate buying, door-to-door sales, customer service, and technical recruitment. I’m skilled at building long-term, trust-based relationships and possess a deep curiosity and passion for business analysis. I describe myself as a quick thinking, team player with the ability to set and achieve goals. I believe that business success stems from management that leads by example and embodies positivity and patience. I am in search of a position that fosters a hands-on, dynamic environment that will challenge my thinking because that is where I thrive most!
Overview
6
6
years of professional experience
Work History
Estate Specialist
National Rarities
02.2024 - 02.2025
- Attended 27 out-of-state buying events.
- Evaluated and made offers on15-57 individuals' pieces per event while maintaining an 80%+ closing ratio.
- Assisted 1,785 customers, screening their items before they made it to a specialist.
- Responsible for sending weekly company-wide eBay recap emails, summarizing our online store's wins/losses to keep track of product value trends and educate our staff, providing resources to further their knowledge.
- Created and implemented an eBay listing standard sheet.
- Responsible for completing 50 eBay listings per week which included descriptions, measurements, and photography.
- For 3 months, I was responsible for approving 100+ eBay listings per week completed by my coworkers before going live.
- Assisted the training department in training and implemented a handful of tools to improve the training process for new hires.
Delivery Courier
Uber
12.2022 - 01.2024
- Deliver items to 15-20 recipients per day
- Safely load items into vehicle to minimize damages in transit
- Consistently hold a 99% satisfactory rate with 4900+ deliveries
Technical Recruiter
Actalent
07.2022 - 12.2022
- Responsible for sourcing, screening, coordinating interviews, reference checking, extending verbal and written offers to candidates, while also maintaining candidate information in an automated system
- Worked closely with account and hiring managers to qualify requirements
- Developed relationships with candidates to understand their skills and needs
- Completed 30-50 cold calls per day
Direct to Consumer Sales Intern
Caliber
05.2019 - 08.2019
- Canvassed neighborhoods independently, with minimal supervision
- Served customers with knowledgeable and friendly support at every stage of the purchasing process
- Served 25-50 leads per day
Education
Bachelor of Science - Business Administration, Marketing & Management
University of Missouri - St Louis
St Louis, MO05.2022
Skills
- Leadership
- Strategic recruitment
- Communication
- Offer negotiations
- Detail-oriented
- Public Speaking
- Industry research
- Closing techniques
- Problem-solver
- Flexible & Adaptable
- Customer-relations
- Time management
Timeline
Estate Specialist
National Rarities
02.2024 - 02.2025
Delivery Courier
Uber
12.2022 - 01.2024
Technical Recruiter
Actalent
07.2022 - 12.2022
Direct to Consumer Sales Intern
Caliber
05.2019 - 08.2019
Bachelor of Science - Business Administration, Marketing & Management
University of Missouri - St Louis
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