- Interior Design
- Drawing and Painting
- Fundraising Events
- Youth Development Programs
- Youth mentor, providing guidance and support to empower the next generation of leaders.
- Homelessness Outreach
Hi, I’m
Kayla Schneider
Walla Walla,WA
Summary
.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
years of professional experience
Work History
Kellys Lounge
Lead Bartender / Server / Kitchen Cook
01.2016 - 11.2023
Job overview
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
- Closed out cash register and prepared cashier report at close of business.
- Coordinated with kitchen staff to ensure timely delivery of food orders to guests at the bar area, enhancing their overall dining experience.
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits..
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared garnishes by evenly slicing and pitting fruits.
- Cultivated warm relationships with regular customers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supported team-oriented kitchen atmosphere, facilitating smooth service during peak hours.
- Enhanced customer satisfaction, delivering dishes that consistently exceeded expectations.
- Maintained calm, focused demeanor during high-pressure service periods, ensuring efficient operation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Maintained impeccably clean, attractive and well-stocked bar area.
The Blue Bar and Grill
Bartender Supervisor
09.2022 - 08.2023
Job overview
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Resolved conflicts among team members quickly and professionally, making a positive work environment.
- Maintained up-to-date knowledge of industry trends, competitor offerings, and mixology techniques to continually improve overall proformance.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Lets Go Inn
Bartender
08.2013 - 04.2016
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Children's Home Society of Walla Walla
Family Advocate Intern
04.2014 - 08.2014
Job overview
- Promoted positive parenting techniques through educational workshops, strengthening parent-child bonds.
- Maintained detailed case notes and records, ensuring accurate documentation of each family''s progress towards goals.
- Facilitated group sessions for parents on topics such as stress management and conflict resolution, empowering them with useful skills for daily life.
- Improved family relationships by offering guidance and support during difficult situations.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Education
Walla Walla Community College Walla Walla Wa
Early Childhood Development from Developmental Psychology
01-2009
Walla Walla High SchoolAbbott Rd Walla Walla Wa
High School Diploma
08-2007
Skills
- Customer service
- Strong work ethic
- Strong multitasking
- Staff management
- Employee scheduling
- Parenting education
Interests
Timeline
Bartender Supervisor
The Blue Bar and Grill
09.2022 - 08.2023
Lead Bartender / Server / Kitchen Cook
Kellys Lounge
01.2016 - 11.2023
Family Advocate Intern
Children's Home Society of Walla Walla
04.2014 - 08.2014
Bartender
Lets Go Inn
08.2013 - 04.2016
Walla Walla Community College
Early Childhood Development from Developmental Psychology
Walla Walla High School
High School Diploma
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