Kayla Seidlich

• Organized merchandise on sales floor, ensuring clear presentation and optimal inventory levels.
• Processed transactions accurately and efficiently using point-of-sale systems to minimize wait times.
• Collaborated with team members to maintain cleanliness and organization of store environment.
• Assisted customers in product selections and provided exceptional service to enhance shopping experience.

• Skilled in dog handling, care, and safe restraint techniques, ensuring the comfort and safety of all breeds and temperaments

• Monitored dog behavior and playgroups to maintain a safe, positive environment; promptly addressed signs of stress, aggression, or illness

• Assisted in feeding, grooming, administering medication, and providing individualized care for each pet’s needs

• Demonstrated compassion, empathy, and professionalism toward clients during stressful or emergency situations

• Provided regular updates and photos to owners, improving satisfaction and peace of mind regarding their pets’ well-being

• Conducted intake assessments for new clients, gathering detailed information on pet temperament, medical history, and preferences

• Maintained accurate, computer-based records of each dog’s behavior, health notes, appointments, and visits using daycare management software

• Proficient in office administration and communication, including scheduling, responding to emails, answering calls, processing payments, and maintaining client records

• Ensured facility cleanliness and hygiene, sanitizing play areas, kennels, and grooming spaces to meet health and safety standards

• Supported team members in managing large groups of dogs and training new staff by sharing best practices and handling techniques

• Utilized calming and positive reinforcement techniques to ease anxiety in nervous or first-time dogs, creating a secure and welcoming environment

• Proven ability to multitask efficiently in a fast-paced setting—balancing dog care, customer service, and administrative responsibilities while maintaining professionalism

• Assisted in bathing, drying, brushing, and trimming pets to maintain cleanliness, hygiene, and proper coat care for various breeds
• Skilled in performing nail trims, ear cleaning, sanitary trims, shaving, teeth brushing, and anal gland expression with focus on safety and comfort
• Learned and applied proper handling techniques for different breeds and temperaments to minimize stress and ensure pet well-being
• Demonstrated patience and compassionate care for pets with behavioral challenges or special needs
• Maintained clean, sanitized grooming tools and work areas, following hygiene and safety standards
• Supported senior groomers in developing individualized grooming plans based on breed standards, coat type, and owner preferences
• Observed and practiced industry best practices and techniques, adapting quickly to new tools and methods
• Communicated effectively with pet owners, explaining grooming processes, aftercare, and addressing concerns professionally
• Provided excellent customer service during check-ins and consultations, enhancing overall client experience
• Collaborated in a fast-paced team environment, demonstrating reliability, attention to detail, and eagerness to learn

• Prepared food and beverages following set standards.
• Maintained cleanliness and organization of workstations and dining areas.
• Processed customer transactions using point-of-sale systems efficiently.
• Assisted operational training to support new team members.
• Managed multiple tasks simultaneously.
• Delivered exceptional customer service, ensuring a positive experience for every guest.
• Maintained cleanliness and organization of work area, promoting a safe environment.
• Operated point-of-sale system accurately, processing transactions and managing cash flow.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Trained new team members on procedures, customer service, and sales techniques.
• Became familiar with products to answer questions and make suggestions.