Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Shapiro

Holly,MI

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Dollar Tree
Holly, MI
10.2022 - Current
  • Managed customer service inquiries and complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.

Import Coordinator

Medway Imports
Flint, MI
06.2021 - 06.2022
  • Managed shipment tracking information in computer system database.
  • Created detailed reports outlining progress of imports and exports to management team.
  • Reviewed and analyzed customs documents for accuracy and compliance.
  • Communicated regularly with customers regarding order status updates.

Education

High School Diploma -

Harbor Alternative High School
White Lake, MI
05-2020

Skills

  • Retail Operations
  • Sales monitoring
  • Operations Management
  • Product and service knowledge
  • Sales Strategies
  • Money Handling
  • Employee engagement

Timeline

Assistant Manager

Dollar Tree
10.2022 - Current

Import Coordinator

Medway Imports
06.2021 - 06.2022

High School Diploma -

Harbor Alternative High School

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Kayla Shapiro