Kayla Shellenbarger

1st Assistant Manager/General Manager

Jimmy John's Gourmet Sandwiches

Henderson, NV

04.2017 - 02.2021

Provides on the job training for new employees
Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft
Assists in the supervision of the preparation, sales, and service of food
Forecasts food items. Estimates what amount of each food item will be consumed per shift. Supervises food preparation and service operations while on duty
Assists in-shoppers during rush periods to ensure great service
Perform all duties of In-shoppers and drivers
Manages a staff of approximately 3 to 50 employees
Assigns, oversees and evaluates work
Recommends promotion, transfer, or termination of employees based on performance and restaurant efficiency
Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness
Ensure that every customer receives world-class customer service. Route deliveries and serve drivers to maximize delivery business and speed
Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production). Completes Closing Procedures. Executes systems and procedures with 100% integrity and completeness. Completes daily and weekly paperwork
Responsible for 100% of the cash drawers at all times during the shift
Receives and stores product. Audits previous shift's systems and procedures for 100% integrity and completeness
Completes preventive maintenance and upkeep on store's equipment and supplies
Performs other related duties as required