Kayla Shepard
Dublin,Georgia
Summary
I am a dedicated office professional seeking a full-time position in a fulfilling career. I have a wide-range of clerical experience and a willingness to learn more.
Overview
22
22
years of professional experience
Work History
Payroll Benefits Coordinator / Human Resources
Dublin Trails of Journey, LLC
06.2021 - Current
- Monitor employee time records for accuracy
- Conduct regularly scheduled audits of payroll records for continued accuracy
- Collect, verify and record employee attendance on attendance log
- Prepare payroll reports for management and reporting purposes
- Maintain employee records and update as needed
- Ensure employee compliance with company policies and procedures in addition to state regulations
Admissions Director
Shamrock Nursing & Rehabilitation Center
08.2019 - 05.2021
- Served as representative of the facility in daily contacts with medical personnel, residents and others
- Obtain information from referral sources, patients/caregivers, physicians, and hospital discharge planning staff to complete the referral assessment and prepare the resident for admission
- Verify insurance and eligibility information
- Communicate with insurance companies to obtain admission authorization, both via phone and electronically
- Provide necessary information to nursing staff and department heads
- Complete admission process and paperwork with residents and/or responsible parties
Payroll Coordinator / Human Resources
Shamrock Nursing & Rehabilitation Center
09.2018 - 08.2019
- Monitor employee time records for accuracy
- Conduct regularly scheduled audits of payroll records for continued accuracy
- Collect, verify and record employee attendance on attendance log
- Prepare payroll reports for management and reporting purposes
- Maintain employee records and update as needed
- Ensure employee compliance with company policies and procedures in addition to state regulations
Independent Owner / Fashion Consultant
LuLaRoe
08.2016 - 12.2018
- Maintain calendar of events for on-line and in-person sales
- Order new inventory and keep accurate of inventory of existing merchandise
- Organize, photograph and publish inventory for on-line sale events
- Assist customers: answer questions from phone calls, emails and on-line (Facebook) messages
- Prepare invoices for all in-person and on-line sales
- Package and ship orders
Medical Records Director
Shamrock Nursing & Rehabilitation Center
05.2018 - 09.2018
- Scan and upload resident records using electronic/web-based charting system
- Retrieve and prepare medical records when requested by authorized persons (i.e. physicians, government agencies, families/caregivers, insurance companies, etc.)
- Maintain a record of medical records that have been obtained
- Assist in admission, transfer, and dishcarge procedures, when needed
- Order and inventory all medical supplies
Admissions Director
Shamrock Nursing & Rehabilitation Center
01.2018 - 05.2018
- Served as representative of the facility in daily contacts with medical personnel, residents and others
- Obtain information from referral sources, patients/caregivers, physicians, and hospital discharge planning staff to complete the referral assessment and prepare the resident for admission
- Verify insurance and eligibility information
- Communicate with insurance companies to obtain admission authorization, both via phone and electronically
- Provide necessary information to nursing staff and department heads
- Complete admission process and paperwork with residents and/or responsible parties
Business Office Manager
Shamrock Nursing & Rehabilitation Center
11.2017 - 01.2018
- Complete and maintain accurate census reports
- Verify resident insurance and eligibility information; collect co-insurance and co-payments, patient liabilites, etc.
- Work with residents and/or families/caregivers to apply for Medicaid and obtain necessary documentation
- Maintain resident trust fund
- Maintain resident files and update when needed
Administrative Assistant
Shamrock Nursing & Rehabilitation Center
03.2010 - 01.2016
- Serve as an assistant to the director of nursing and administrator
- Answer phone calls, greet visitors
- Schedule and coordinate all resident appointments and transportation
- Assist residents with resident trust fund deposits and withdrawals
- Various clerical duties as designated
Certified Pharmacy Technician
Kroger
02.2004 - 05.2010
- Assist customers in-person and via phone
- Input prescription information into electronic system
- Count, fill and label prescriptions, as ordered
- Assist with drug inventory and ordering
- File and organize hard-copy prescriptions
Program Secretary
Georgia Cooperative Health Education Program, LLC
06.2004 - 08.2005
- Answer and direct phone calls utilizing multi-line phone system
- Register participants for upcoming continuing education and training programs
- Sort received mail
- Manage mailing list for monthly and quarterly program information and upcoming education calendars
- Sort and prepare monthly and quarterly bulk mailings
- Assist program director with various duties as requested
Education
Radiologic Technology -
Heart of Georgia Technical College
Dublin, GA07-2007
High School Diploma -
West Laurens High School
Dublin, GA05-2004
Skills
- Organization
- Written and Verbal Communication
- Multi-tasking
- Data Entry
- Time Management
- Microsoft Office
- Multi-Line Phone System
- Customer Service
Professional Licensure
Georgia State Board of Long-Term Care Facility Administrators
Administrator in Training
License Number: NHAT000565
Timeline
Payroll Benefits Coordinator / Human Resources
Dublin Trails of Journey, LLC
06.2021 - Current
Admissions Director
Shamrock Nursing & Rehabilitation Center
08.2019 - 05.2021
Payroll Coordinator / Human Resources
Shamrock Nursing & Rehabilitation Center
09.2018 - 08.2019
Medical Records Director
Shamrock Nursing & Rehabilitation Center
05.2018 - 09.2018
Admissions Director
Shamrock Nursing & Rehabilitation Center
01.2018 - 05.2018
Business Office Manager
Shamrock Nursing & Rehabilitation Center
11.2017 - 01.2018
Independent Owner / Fashion Consultant
LuLaRoe
08.2016 - 12.2018
Administrative Assistant
Shamrock Nursing & Rehabilitation Center
03.2010 - 01.2016
Program Secretary
Georgia Cooperative Health Education Program, LLC
06.2004 - 08.2005
Certified Pharmacy Technician
Kroger
02.2004 - 05.2010
Radiologic Technology -
Heart of Georgia Technical College
High School Diploma -
West Laurens High School
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