Kayla Shields
Valley Stream,NY
Summary
Experienced in coordinating administrative tasks and maintaining organized office environments, leveraging strong organizational skills to enhance office efficiency and support team operations. Proven track record of effective communication and multitasking, able to meet diverse administrative needs in fast-paced office settings. Hardworking team player excelling in completing various clerical tasks and providing staff support. Known for being responsible, punctual, and productive, consistently delivering high-quality work even when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
North Shore Gastroenterology Associates
09.2019 - Current
- Helping Practice administrator with daily tasks
- Tackle any issues/conflicts that arise ( I.T, Operations, Staffing, Patients, etc.)
- Responding to emails in a timely matter
- Go through the mail and email to corresponding department
- Prepare deposits
- Physician Credentialing
- Billing i.e Tracking missing slips
- Organizing lunch for the doctors and staff
- Help manage staff when needed
- Manage/Monitor the Schedule (Doctors and staff)
- Office Representative Supervisor
Receptionist
The Endoscopy Center of Queens
04.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Verified patient information and documentation for accuracy.
- Upload Pathology in a timely manner.
- Scheduled patients for future appointments.
- Acquired ARQs.
- Conducted wellness checks on patients following their procedures.
Bridal Attendant
Glen Cove Mansion
07.2017 - 08.2019
- Help make sure the wedding goes as planned and is on schedule from start to finish
- Attend the bride with whatever she needs to make her day special
Sales Associate
Payless
10.2016 - 11.2017
- Customer Service
- Upkeep of floor
- Stocking shelves
- Cashier
Crew Member
McDonald’s
06.2015 - 07.2017
- Taking orders
- Payment
- Bagging food
- Meeting the customer’s needs
- Upkeep of floor
Education
College - Liberal Arts
Nassau Community College
High School diploma -
valley stream south
Valley Stream, NY01.2015
Skills
- Self-motivated
- Conflict resolution
- Strong verbal communication
- Detail conversions
- Organized
- Fast learner
- Multitasker
Timeline
Receptionist
The Endoscopy Center of Queens
04.2024 - Current
Administrative Assistant
North Shore Gastroenterology Associates
09.2019 - Current
Bridal Attendant
Glen Cove Mansion
07.2017 - 08.2019
Sales Associate
Payless
10.2016 - 11.2017
Crew Member
McDonald’s
06.2015 - 07.2017
College - Liberal Arts
Nassau Community College
High School diploma -
valley stream south
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