Kayla Shin
Summary
Energetic and positive worker experienced in organization, detailed orientated work, and social media management. Also very experienced in working and interacting with children. Successful in having good and positive interactions with parents and other adults.
Overview
6
6
years of professional experience
Work History
Summer School Teacher's Assistant
Friends Church
07.2021 - 07.2023
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assessed and managed student behavior to maintain climate of intensive instruction.
- Performed staff monitoring duties such as overseeing lunch and daily student intake and dismissal.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
- Led the afternoon session, which mostly consisted of arts and craft and physical activities, as a teacher.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
Take-Out Specialist
True Food Kitchen
01.2022 - 03.2022
- Enhanced customer satisfaction by efficiently processing take-out orders and ensuring order accuracy.
- Streamlined order fulfillment for faster service by organizing the work area and prioritizing tasks.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Followed all company policies and procedures to deliver quality work.
Hostess
True Food Kitchen
09.2021 - 03.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Delivered pick-up and curbside orders to guests.
Church Youth Leader
Eunhae Church
07.2017 - 06.2021
- Organized group activities and outings for youth group members.
- Led in decorations and art related tasks.
- Manage youth group's Instagram page.
- Organized large group events such as faith-based outings, fundraisers and sports competitions to integrate youth group and community.
- Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
- Cultivated relationships with community organizations to create opportunities for youth.
Hospital Volunteer
New York Presbyterian Queens
01.2020 - 03.2020
- Conducted inpatient comfort care rounds to promote patient satisfaction.
- Restocked supplies.
- Carried laboratory specimens, results and charts to appropriate departments.
- Transported patients.
- Transported and cleaned patient beds.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Provided support and companionship to patients in need of assistance.
Education
Bachelor's - Nursing
Adelphi University
Garden City, NY06.2026
High School Diploma -
Archbishop Molloy High School
Briarwood, NY06.2021
Skills
- Teaching
- Patient Care
- Lesson Planning
- Teamwork
- Social Media
- Visual Art Creation
- Sorting and Labeling
- Attention to detail
- Organization
Timeline
Take-Out Specialist
True Food Kitchen
01.2022 - 03.2022
Hostess
True Food Kitchen
09.2021 - 03.2022
Summer School Teacher's Assistant
Friends Church
07.2021 - 07.2023
Hospital Volunteer
New York Presbyterian Queens
01.2020 - 03.2020
Church Youth Leader
Eunhae Church
07.2017 - 06.2021
Bachelor's - Nursing
Adelphi University
High School Diploma -
Archbishop Molloy High School
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