Kayla Shroyer
Howard
Summary
Friendly and approachable, with strong organizational and multitasking skills. Possesses foundational knowledge in administrative tasks and proficient in using office software applications. Committed to supporting team and enhancing overall efficiency through effective communication and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Student Assistant
Ohio State University Hospital
07.2024 - Current
- Greeted incoming office visitors, answered questions, and directed individuals to various locations.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Maintained clean and sanitary serving areas, upholding strict hygiene standards for food service.
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
- Ensured proper handling of perishable goods following food safety guidelines, reducing spoilage and minimizing waste.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
Cashier
Kroger
08.2019 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Checked personal identifications during alcohol and tobacco sales.
Sales Associate
Urban Outfitters
02.2023 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cashier
Almost Famous
05.2022 - 08.2022
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Stocked, tagged and displayed merchandise as required.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Mover
Artifex Libris
06.2021 - 08.2021
- Loaded, unloaded and sorted cargo as part of accurate and efficient daily shipments.
- Followed verbal and written instructions to properly move and ship products.
- Arranged items at destination
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
Education
Bachelor of Science - Health Sciences
The Ohio State University
05.2025
High School Diploma -
Mount Vernon High School
Mount Vernon, OH05.2020
Skills
- Collaboration and teamwork
- Communication and interpersonal skills
- Time Management
- Critical Thinking
- Attention to detail
- Strong organization
- Product and Service Sales
- Adaptive and Creative
- Strong work ethic and dependable
- Customer Interaction
- Accurate Money Handling
Timeline
Student Assistant
Ohio State University Hospital
07.2024 - Current
Sales Associate
Urban Outfitters
02.2023 - 11.2024
Cashier
Almost Famous
05.2022 - 08.2022
Mover
Artifex Libris
06.2021 - 08.2021
Cashier
Kroger
08.2019 - Current
Bachelor of Science - Health Sciences
The Ohio State University
High School Diploma -
Mount Vernon High School
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