Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KAYLA SIHN

Fort Lee,NJ

Summary

Logistics professional with history of managing complex supply chain operations to streamline processes and reduce inefficiencies. Managed cross-functional teams to achieve high standards of operational excellence and adaptability in dynamic environment. Known for strong analytical skills and effective communication, fostering collaborative team efforts and delivering results.

Overview

17
17
years of professional experience

Work History

Assistant Manager - Logistics

LX Pantos America, INC
08.2021 - Current
  • Oversaw daily shipment scheduling, ensuring optimal utilization of resources while meeting strict deadlines.
  • Monitored market trends to anticipate potential disruptions in the supply chain and proactively address any issues that arose.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Maintained detailed records of all logistical operations, providing valuable insight for future planning and decision-making processes.
  • Streamlined communication between departments by implementing effective information-sharing systems and protocols.
  • Optimized transportation routes, resulting in reduced shipping costs and faster delivery times.
  • Directed shipping and receiving of wide range of products daily.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Reduced order processing time through the implementation of an organized tracking system.

Senior Financial Analyst - Dentsu X powered by 360i

DENTSU INTERNATIONAL
07.2021 - 07.2022
  • Managed internal finance deliverables and client relationships across 12 corporate clients including Neiman Marcus, H&R Block, and Hyatt representing $10.7MM in annual revenue
  • Delivered exceptional support and financial guidance to portfolio Client Services and Media Account executives for day-to-day requests regarding client and vendor payments, client profile maintenance, time reconciliation, and expense budgeting
  • Independently compiled monthly revenue reporting and provided analysis in comparison to prior month internal forecast targets
  • Established annual profitability targets to Account Management leadership consistent with corporate benchmarks and delivered monthly performance updates inclusive of variance analysis and recommendations for improvement
  • Supported legal department in negotiating client scopes of work with a primary focus on commercial terms encouraging profit maximization and limiting corporate liability
  • Promoted seamless transfer of roles and responsibilities for invoicing and expense budget management between Client Finance, Operations and a centralized Billing Department leading to implementation within three months

Financial Analyst - 360i

DENTSU INTERNATIONAL
10.2018 - 07.2021
  • Oversaw revenue recognition, cost optimization, profitability reporting and process compliance across a portfolio of 9 clients including AT&T, Toyota, and US Bank representing $6.5MM+ in annual revenue
  • Prepared and presented monthly forecast reviews detailing prior month results along with forward looking revenue, media billings, and costs to senior management for decision support under tight deadlines
  • Communicated and implemented financial best practices ensuring all services were contractually adherent and accurately documented contributing to company-wide SOX compliance during biannual audit periods
  • Facilitated clients’ monthly invoicing for media spend, allowable expenses, retainer fees, and commissions
  • Provided regular net working capital updates across A/R, media liability, and WIP to reduce exposure and implement sequential liability terms
  • Prepared monthly journal entries aligning with Account teams on unbilled balances and booking to the General Ledger by the Controller’s deadline

Logistics Cost Analyst

LG ELECTRONICS / PANTOS USA
10.2013 - 03.2018
  • Managed expense A/P and A/R processes across 5 manufacturing locations entailing invoice audits, transportation and warehouse vendor payments, month end close, and net working capital balance reporting
  • Delivered reports and analysis to Finance management involving the warehouse rent rolling plan, payroll status, KPI tracking, and transportation weekly AR/AP status
  • Created efficiencies for manual tasks including on-hand invoice count and open PO calculation shortening the department’s month-end close process by 6 days
  • Collaborated with the IT department to build a new vendor invoice portal improving vendor payment remittance timing by 90%, eliminating late fee charges, and preventing duplicate payment errors

Programs Coordinator & Head English Teacher

SEOUL ENGLISH VILLAGE
09.2009 - 10.2013
  • Taught English to a maximum of 30 students per class and 6 classes a day while developing the annual curriculum and maintaining the school’s schedule for teachers

Account Payable / Logistics Coordinator

LG CHEMICAL AMERICA, INC
09.2008 - 08.2009
  • Responsible for accurate vendor invoice processing and wire/check payment fulfillment
  • Reviewed order shipments received via SAP and provided recommendations to resolve product delays for overdue inventory
  • Liaison with banks for credit extensions, cash reconciliations, deposits and payment related issues

Education

Bachelor of Science - International Business

Kean University
Union, New Jersey

Skills

  • Warehouse Management
  • Logistics Optimization
  • Route planning
  • Shipping and receiving operations
  • Shipment scheduling
  • Transportation management systems
  • Data analysis
  • Route optimization
  • Teamwork and collaboration
  • Excellent communication
  • Organizational skills

Cost reduction

Documentation

Languages

Spanish
Limited Working
Korean
Professional Working

Timeline

Assistant Manager - Logistics

LX Pantos America, INC
08.2021 - Current

Senior Financial Analyst - Dentsu X powered by 360i

DENTSU INTERNATIONAL
07.2021 - 07.2022

Financial Analyst - 360i

DENTSU INTERNATIONAL
10.2018 - 07.2021

Logistics Cost Analyst

LG ELECTRONICS / PANTOS USA
10.2013 - 03.2018

Programs Coordinator & Head English Teacher

SEOUL ENGLISH VILLAGE
09.2009 - 10.2013

Account Payable / Logistics Coordinator

LG CHEMICAL AMERICA, INC
09.2008 - 08.2009

Bachelor of Science - International Business

Kean University

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KAYLA SIHN