Kayla SKAGGS
Blackwell,OK
Summary
Seasoned equipment operator with advanced heat treating experience. Works with multiple material types to produce desired hardness and durability levels. Dedicated to business success and customer satisfaction. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Burn Table Operator
Mertz Manufacturing
Ponca City, OK
07.2022 - 10.2023
- Assisted in the setup of burn table according to blueprints and design specifications.
- Operated manual and automated burn tables to cut metal components.
- Monitored machine operation to detect malfunctions or out-of-specification production.
- Adjusted machine settings as needed to ensure accurate cuts were made.
- Loaded raw material onto the burn table for cutting operations.
- Unloaded finished parts from the burn table after completion of cutting process.
- Inspected parts for conformance with quality standards before packaging them for shipment.
- Performed regular maintenance on the burn table including lubrication, cleaning and replacing worn parts.
- Ensured that all safety measures were followed while operating the burn table.
- Troubleshot issues with the burn table when they arose and took corrective action accordingly.
- Maintained records of production data such as quantity produced, cycle times.
- Communicated effectively with other members of staff regarding any changes in production schedules or processes.
- Followed established procedures for storage and handling of materials used in production processes.
- Provided guidance and training to new employees on proper use of the burn table equipment.
- Received verbal instructions from supervisors regarding daily tasks and assignments related to the work area.
- Implemented quality control measures during each phase of production process to ensure accuracy of end product.
- Utilized various hand tools such as calipers, micrometers, gauges for measuring purposes during pre-production inspection activities.
- Identified defective parts or components immediately upon discovery and reported them to supervisor.
- Recognized potential safety hazards associated with working around heavy machinery and took necessary steps to prevent accidents or injuries.
- Adapted quickly to changing job requirements by using problem solving skills and troubleshooting techniques.
- Examined raw materials and production components to verify quality and characteristics required for successful heat treating.
- Completed visual inspections and manual testing to assess product quality.
- Monitored and adjusted equipment operation to maintain desired temperatures and times.
- Stamped identification marks on completed parts using manual techniques.
Assistant Manager
Dollar General Store
Blackwell, OK
09.2019 - 04.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Implemented new procedures or systems to improve efficiency within the organization.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Completed inventory audits to identify losses and project demand.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Skills
- Troubleshooting Skills
- Documentation Skills
- Work Order Interpretation
- Maintenance and Repair Abilities
- Inspection Abilities
- Conveyor Operation
- Equipment Operation
- Hand Tool Use
- Equipment Monitoring
- Data Entry
- Time Management
- Relationship Building
- Written Communication
- Multitasking
- Troubleshooting
- Customer Relations
- Teamwork and Collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Burn Table Operator
Mertz Manufacturing
07.2022 - 10.2023
Assistant Manager
Dollar General Store
09.2019 - 04.2021
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