Summary
Overview
Work History
Education
Skills
Occupation
Hobbies and Interests
Accomplishments
Certification
Timeline
Generic
Kayla Smith

Kayla Smith

Middleburgh,NY

Summary

Hardworking and reliable graphic designer with strong ability in communication. Highly organized, proactive, and punctual with a team-oriented mentality. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Diligent College Student focused on graphic design and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Ambitious, career-focused job seeker, anxious to obtain an entry-level graphic design position to help launch career while achieving company goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bachelor of Multimedia Design and Development

DeVry University
, IL
07.2021 - 01.2024
  • Maintained updated knowledge through continuing education and advanced training.
  • Planned and completed group projects, working smoothly with others.
  • Understood and followed oral and written directions.
  • Maintained schedule of class assignments to meet deadlines.

Cashier for Dollar Tree

Dollar Tree
01.2020 - 01.2021
  • Counted and balanced cashier drawers.
  • Kept records of purchases; maintained an orderly appearance of checkout area; restocked supplies as needed.
  • Used suggestive selling techniques to promote add-on sales.
  • Organized promotional displays or arranged merchandise on counters or tables to promote sales.
  • Collected payments and provided accurate change.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Built and maintained productive relationships with employees.
  • Adhered to loss prevention policies such as monitoring suspicious activity to prevent shoplifting.
  • Answered phone calls to assist customers with questions and orders.
  • Answered customers' questions and provided information on store procedures or policies.
  • Answered customer inquiries regarding store policies and procedures.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and answered any questions they had about the store's products and services.

Cashier for Taco Bell and KFC

Taco Bell
01.2019 - 01.2020
  • Assisted customers over the phone regarding store operations, product information, and order placement.
  • Greeted customers promptly and responded to questions.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
  • Used suggestive selling techniques to promote add-on sales.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Stocked shelves with merchandise when needed.
  • Answered customer questions and provided store information.
  • Processed refunds for worn, damaged and broken merchandise.
  • Processed sales transactions to prevent long customer wait times.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Call service rep for medicare and medicaid

Maximus
01.2015 - 01.2016
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Assisted customers over the phone with placing orders and answering questions about product availability or pricing information.
  • Set up and activated customer accounts.
  • Engaged in conversations with customers to understand needs, resolve issues, and answer product questions.
  • Consulted with customers regarding needs and addressed concerns.
  • Oversaw warranty counseling process to manage expense controls.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Resolved customer complaints promptly and efficiently.
  • Updated databases with new and modified customer data.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Worked closely with supervisors to ensure that tasks were completed according to company standards.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Education

Focus in eraly childhood develoment

Bethlehem Central Senior High School
06.2014

Skills

  • Adobe Photoshop
  • Adobe InDesign
  • Typography
  • NSLS Certified
  • Public Speaking
  • Time Management
  • Microsoft Word
  • Communication
  • Problem-Solving
  • Multitasking
  • Networking
  • Computer Skills
  • Active Listening
  • Project Planning
  • Organizational Skills
  • Recordkeeping

Occupation

MULTIMEDIA DESIGN/GRAPHIC DESIGNER

Hobbies and Interests

  • Nature
  • Hiking
  • Animals
  • Cartoons
  • Art
  • Photography

Accomplishments

  • National Society of Leadership and Success
  • Graduated

Certification

  • National Society of Leadership and Success

Timeline

Bachelor of Multimedia Design and Development

DeVry University
07.2021 - 01.2024

Cashier for Dollar Tree

Dollar Tree
01.2020 - 01.2021

Cashier for Taco Bell and KFC

Taco Bell
01.2019 - 01.2020

Call service rep for medicare and medicaid

Maximus
01.2015 - 01.2016

Focus in eraly childhood develoment

Bethlehem Central Senior High School

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Kayla Smith