Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Smith

Fairburn,GA

Summary

Compassionate Certified Patient Care Technician diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

5
5
years of professional experience

Work History

Patient Care Technician

Piedmont Atlanta Hospital
Atlanta, GA
04.2023 - Current
  • Provided direct patient care and assistance to healthcare team members.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Transported residents within the facility as needed.
  • Greeted visitors and patients in a courteous and friendly manner.
  • Answered telephone calls promptly and directed them to appropriate personnel or departments.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Conducted safety rounds regularly to ensure safe environment for patients.

Patient Care Technician

Wellstar Cobb Hospital
Marietta, GA
04.2021 - 10.2021
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Assisted with patient transfers from bed to wheelchair or strher as needed.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Organized supplies in order to maintain adequate stock levels throughout shift.

Shift Leader

Cracker Barrel
Fairburn, GA
09.2020 - 11.2022
  • Shift cash controll to determine shortages or overages and prepare bank deposit statements.
  • Supervised employees to maintain productivity and customer service levels.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Directed employees through daily routines.
  • Established team goals, reviewed employee work and mentored team members to improve performance.

Dispatcher

Prospect Airport Services
Atlanta, GA
08.2018 - 10.2019
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Supervised classroom during training delivery to determine if staff followed classroom guidelines and fulfilled necessary requirements of course objectives.
  • Provided ongoing training to address staff needs.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Responded to customer questions regarding products, prices and availability.

Education

Bachelor of Science - Nursing

West Georgia Technical
Newnan, GA
05.2025

Certification - Patient Care Technician

Fake Allied Heath Education Center
College Park, Ga
08.2021

Certification - Certified Nursing Assistant

New Hope Learning Center
Union City, GA
03.2020

High School Diploma -

Creekside High School
Fairburn, GA
05.2016

Skills

  • Patient Care Technician Certification
  • Basic Life Support (BLS)
  • Vital Signs
  • Inventory Control
  • Epic
  • Unit Secretary
  • Glucose Monitor
  • Patient Chart Maintenance
  • Patient Services

Timeline

Patient Care Technician

Piedmont Atlanta Hospital
04.2023 - Current

Patient Care Technician

Wellstar Cobb Hospital
04.2021 - 10.2021

Shift Leader

Cracker Barrel
09.2020 - 11.2022

Dispatcher

Prospect Airport Services
08.2018 - 10.2019

Bachelor of Science - Nursing

West Georgia Technical

Certification - Patient Care Technician

Fake Allied Heath Education Center

Certification - Certified Nursing Assistant

New Hope Learning Center

High School Diploma -

Creekside High School
Kayla Smith