Tori Martin
Murfreesboro,TN
Summary
Esthetician with strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Esthetician
Georgia Career Institute
Murfreesboro, TN
08.2023 - Current
- Instructed clients on how to apply make-up to achieve desired look.
- Recommended home care regimen for desired results.
- Built positive client relationships and guided clients through treatments.
- Educated clients on skin care procedures and products.
- Learned new techniques and complete chemical peel processes.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Kept detailed records of client preferences, skin and products to provide seamless service.
- Greeted clients upon arrival to spa and provided information about services offered.
- Used peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Set up patient rooms and sterilized equipment.
- Completed day-to-day duties accurately and efficiently.
Key Holder
Bath & Body Works
Murfreesboro, TN
05.2022 - Current
- Built lasting client relationships by organizing and planning sales events.
- Collaborated with management to determine key tasks and delegate to staff members.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted in general housekeeping to maintain store image.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Researched out-of-stock items to find additional inventory in other store locations.
- Assisted customers with product selection and resolving complaints.
- Replenished merchandise displays throughout the store as needed.
- Tracked stock movement to ensure availability of merchandise for customers.
- Organized backroom storage areas to maximize efficiency of space utilization.
Education
High School Diploma -
Community High School
Unionville, TN05-2022
Skills
- Advanced Facials Specialist
- Microdermabrasion Treatments
- Social Media Marketing
- Chemical Facial Peels
- LED Light Therapy
- Outstanding Client Care
- Client Needs Assessment
- Infection Control
- Sanitation and Sterilization
- Client Intakes
Timeline
Esthetician
Georgia Career Institute
08.2023 - Current
Key Holder
Bath & Body Works
05.2022 - Current
High School Diploma -
Community High School
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