Kayla Smith
Surgoinsville,TN
Summary
Dynamic and adaptable professional with a strong background in the US Navy and customer service at Morrison Healthcare. Proven ability to enhance team collaboration and streamline operations, demonstrating excellent communication and problem-solving skills. Committed to fostering positive environments while effectively managing time and multitasking in high-pressure situations.
Overview
6
6
years of professional experience
Work History
US Navy Reserves
US Navy Reserves
Knoxville, TN
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Barista
Morrison Healthcare
130 West Ravine Road Kingsport, TN 37660
10.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Quartermaster
US Navy
USS Germantown LSD 42
08.2019 - 08.2024
- Streamlined procurement processes for improved efficiency and cost reduction.
- Aided in navigation and operating ship controls.
- Plotted and corrected charts and publications.
- Evaluated performance metrics regularly to identify areas for improvement and implement corrective actions proactively.
- Established robust contingency plans to mitigate potential risks associated with supply chain disruptions.
- Collaborated with department heads to forecast demand accurately, ensuring adequate stock levels at all times.
- Managed bridge watch duties to look for different types of threats and adverse conditions.
- Updated logs, coordinated documents and wrote detailed reports.
Education
Volunteer High School
Church Hill, TN05.2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
Timeline
US Navy Reserves
US Navy Reserves
05.2025 - Current
Barista
Morrison Healthcare
10.2024 - Current
Quartermaster
US Navy
08.2019 - 08.2024
Volunteer High School