Kayla Smith
Las Vegas
Summary
Detail-oriented professional skilled in conducting thorough investigations and managing security operations. Proven ability to resolve disputes effectively while ensuring compliance with regulations.
Security professional with proven history of managing and enhancing security protocols to safeguard assets and personnel. Known for strong focus on team collaboration and achieving results under evolving conditions. Reliable and adaptable, with expertise in risk assessment and incident response.
Overview
11
11
years of professional experience
Work History
Preliminary Investigator
Wynn Las Vegas
Las Vegas, NV
11.2025 - Current
- Conducted thorough investigations to ensure compliance with gaming regulations and internal policies.
- Documented findings and prepared detailed reports for management review and decision-making.
- Engaged with guests to resolve disputes and address concerns effectively and professionally.
- Collaborated with federal agencies on investigations.
- Managed sensitive case information with utmost discretion, ensuring confidentiality and integrity in all reports.
Security Supervisor
Hilton Grand Vacations
Las Vegas, NV
10.2021 - 09.2025
- Supervised daily security operations to ensure guest and staff safety.
- Developed and implemented security protocols, enhancing overall safety measures.
- Trained and mentored new security personnel on operational procedures.
- Collaborated with management to develop emergency response plans for incidents.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Control Room Operator
Hilton Grand Vacations
Las Vegas, NV
02.2016 - 10.2021
- Monitored operations in control room, ensuring compliance with safety and quality standards.
- Coordinated communication between departments to enhance operational efficiency and response times.
- Assisted law enforcement during investigations by providing relevant information from recorded footage or logs.
- Enhanced overall security by diligently monitoring CCTV systems and reporting suspicious activities.
- Trained new personnel on control room protocols, fostering a culture of safety and efficiency.
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Maintained accurate logs of all activities and incidents for reporting purposes.
Security Officer - Lead
Hilton Grand Vacations
Las Vegas, NV
08.2015 - 02.2016
- Responded promptly to emergency situations, coordinating with emergency services as needed.
- Conducted regular patrols to identify and mitigate potential security risks.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
High School Diploma -
Liberty High School
Las Vegas, NVSkills
- Calm in crisis situations
- Ethical and honest
- Detail-oriented
- Staff management
- Shift work experience
- Investigative skills
Timeline
Preliminary Investigator
Wynn Las Vegas
11.2025 - Current
Security Supervisor
Hilton Grand Vacations
10.2021 - 09.2025
Control Room Operator
Hilton Grand Vacations
02.2016 - 10.2021
Security Officer - Lead
Hilton Grand Vacations
08.2015 - 02.2016
High School Diploma -
Liberty High School