Kayla Smith-Wade
Dallas,TX
Summary
Resourceful Site Supervisor tenacious about keeping operations on-schedule and on-budget. Successful at coordinating diverse resources and satisfying tough clients according to demanding timelines.
Hardworking Site Supervisor knowledgeable about [Industry] operations. Versed in project, team and inventory management. Streamlines workflow and optimizes processes for maximum productivity.
Results-driven professional with proven track record in overseeing on-site operations and maintaining project quality. Known for fostering collaboration and adapting to changing needs, ensuring team reliability and success. Proficient in project management and safety protocols, bringing strong focus on achieving results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Site Supervisor
Marksman Security
12.2023 - Current
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Developed work schedules for team members to maximize shift coverage.
- Oversaw quality control processes to uphold high standards of workmanship, exceeding client expectations.
- Inspected equipment and tools used for safe operation.
- Directed projects according to schedule and quality demands.
Patient Service Representative
CVS/caremark
07.2023 - 11.2023
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Security Officer
Securitas Security
01.2023 - 07.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Host/Front Desk Receptionist
Park House
03.2022 - 11.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Data Analyst
Witt O'brien's
12.2020 - 01.2022
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
- Assisted with creating data cubes and OLAP models to improve data analysis.
Education
High School Diploma -
Lake Highlands High School
Dallas Tx 05-2017
Skills
- Team supervision
- Site coordination
- Site safety
- Project coordination
- Quality assurance
- Security awareness
- Operations management
- Leadership
- Decision-making
- Self control and integrity
- Dependable and hardworking
- Presentation skills
Accomplishments
- Documented and resolved which led to [Results].
Certification
- CPR/AED Certification
- Driver's License
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- ServSafe Food Handler's Certification
- Guard Card
Languages
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Getting involved in local advocacy groups to promote positive change in the community
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Web Development and Design
- Camping
- Learning new cooking techniques and expanding my culinary skills
Timeline
Site Supervisor
Marksman Security
12.2023 - Current
Patient Service Representative
CVS/caremark
07.2023 - 11.2023
Security Officer
Securitas Security
01.2023 - 07.2023
Host/Front Desk Receptionist
Park House
03.2022 - 11.2022
Data Analyst
Witt O'brien's
12.2020 - 01.2022
- CPR/AED Certification
- Driver's License
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- ServSafe Food Handler's Certification
- Guard Card
High School Diploma -
Lake Highlands High School
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