Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kayla Snyder

Charlotte,NC

Summary

Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.

Overview

13
13
years of professional experience

Work History

Manager of Operations

South Clt Therapy
02.2016 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Developed training programs for new employees, ensuring high level of competence and quick adaptation to their roles.

Certified Nursing Assistant

Hospice
01.2012 - 04.2014
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Participated in ongoing training opportunities, staying up-to-date on best practices within the nursing assistant field.

Education

Associate of Applied Science - Medical Coder

DeVry University
Lisle, IL
03.2025

Skills

  • Medical Terminology
  • Anatomy knowledge
  • Medical Billing
  • Data Entry
  • Knowledge of HMO'S
  • Knowledgeable in Medical billing software
  • ICD-10 Coding
  • Customer Service
  • Electronic Health Record Applications
  • HIPPA Compliance
  • Maintains strict confidentiality
  • Workflow Management

Accomplishments

  • Supervised team of 25 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Timeline

Manager of Operations

South Clt Therapy
02.2016 - Current

Certified Nursing Assistant

Hospice
01.2012 - 04.2014

Associate of Applied Science - Medical Coder

DeVry University
Kayla Snyder