Kayla Solesby
Mount Juliet,TN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Setup Specialist, Sample Tracking Solutions
LabConnect
02.2021 - Current
- Set up of Sample Tracking studies: SampleGISTICS digital form creation and database setup tasks required for successful form review (Form drafting, building, mapping, and any related LIMs setup and QC activities).
- Execution of setup activities for all sample tracking technologies employed by LabConnect.
- Support of LabConnect’s Client Services Study Setup team regarding any Sample Tracking related documentation.
- Review of clinical trial documentation, as required for job duties or in support of project management teams.
- Created, maintained, and reviewed query logs for sample tracking with clients.
- Internal data QC activities.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Support troubleshooting of sample tracking activities.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Attending meetings and, at times, presenting team information.
- Support process improvement and other corporate initiatives, as needed.
Medical Scribe
ScribeAmericaLLC
06.2018 - 01.2020
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Team Leader Manager
Chick-fil-A
07.2015 - 12.2017
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Bachelor of Science - Health Sciences
East Tennessee State University
Johnson City, TN12.2021
High School Diploma -
Buncombe County Early College
Asheville, NC06.2017
Associate of Science - Science
Asheville-Buncombe Technical Community College
Asheville, NC05.2017
Skills
- Clinical Study Design
- Electronic Data Capture
- Site monitoring
- Sample Preparation
- Clinical Research Coordination
- Troubleshooting of Sample Tracking activities
- Microsoft Office applications, specifically Excel
- Customer Service
- Attention to Detail
- Multitasking
- Team Collaboration
Timeline
Setup Specialist, Sample Tracking Solutions
LabConnect
02.2021 - Current
Medical Scribe
ScribeAmericaLLC
06.2018 - 01.2020
Team Leader Manager
Chick-fil-A
07.2015 - 12.2017
Bachelor of Science - Health Sciences
East Tennessee State University
High School Diploma -
Buncombe County Early College
Associate of Science - Science
Asheville-Buncombe Technical Community College
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