Kayla Spencer
Port Orchard,WA
Summary
Excels in providing a safe, loving, and educational environment employees and customers. Extremely trustworthy, flexible, with a strong work ethic, taking pride in a job well done. Compassionate while oozing positivity and loves to make learning fun. Assertive when needed, a team player, and exceptional at building positive relationships.
Overview
22
22
years of professional experience
Work History
FedEx Driver
FedEx:Ground
Bremerton, WA
01.2021 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Obtained customer signatures to complete and process paperwork.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
- Worked directly with customers to assess damage and incompleteness of orders.
SITE DIRECTOR
School Age
Port Orchard, WA
08.2019 - 01.2021
- Build lesson plans and assist with remote learning (Zoom Meetings)
- Focus on child development, mindfulness, and relationship building (before and during COVID)
- Manage team of childcare professionals
- Organize onboarding, training, and team events to build morale
- Responsible for positive interactions with current and potential parents of the program
- Recruited and hired top-quality staff to fill important positions.
- Resolved issues between employees and customers using company policies.
- Engaged with parents and families to build positive relationships for children to thrive.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Managed program paperwork and child records to comply with state requirements.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Evaluated staff and offered guidance to enhance knowledge, skills and professional development to optimize learning environment.
- Attended approved training and continuing education courses to maintain certifications.
- Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Communicated with parents to encourage active parental participation in education.
- Built productive relationships with parents of students facing difficult situations at school or at home.
- Trained teachers on effective teaching techniques, classroom management strategies and behavior modification.
Cashier
Kim's Teriyaki
Port Orchard, WA
04.2018 - 04.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Performed cash, card and check transactions to complete customer purchases.
Basketball Coach
South Kitsap School District
Port Orchard, Washington
01.2018 - 03.2018
- Acted as positive role model for team participants and in community.
- Promoted good sportsmanship with competing teams on- and off-field.
- Monitored athletes during events and practice to quickly identify injuries.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
Soccer Coach
South Kitsap School District
Port Orchard, Washington
03.2017 - 05.2018
- Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
- Improved player behavior through modeling and disciplinary interventions.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
Para-educator KIT Program
ORCHARD HEIGHTS ELEMENTARY
Port Orchard, WA
03.2017 - 06.2018
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Collaborated with teachers to help with classroom and workload management.
- Documented behaviors, implemented interventions and treatment results.
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
- Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Lead Toddler Teacher/Flex
YMCA
Bremerton, CO
08.2014 - 03.2015
- 3 months to 5-year olds, boys and girls
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Fostered reasoning and problem solving through active exploration games and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Made nutritious breakfasts, lunches, dinners and snacks for children.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
NORTHWEST NANNIES CHILD CARE SERVICES
Portland, OR
11.2013 - 07.2014
- Provided care for children that ranged from 3 months old to school age during this externship
Site Director
THE LITTLE GYM
Bremerton, CO
01.2013 - 08.2013
Professional Nanny
Multiple Families
Denver, CO
08.2012 - 08.2019
- Cared for newborn to teenage children as a live-in/ out
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Taught children everyday skills and language.
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Coordinated field trips to local parks, fire stations and zoos.
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Identified warning signs of emotional and developmental problems in children.
- Studied and researched food allergies to understand requirements for individuals with such conditions.
Parents Survival Night Instructor
JACKSON PARK CHILDCARE CENTER
Bremerton, CO
04.2011 - 08.2012
- Fostered close relationships with children by discussing school, friends and hobbies.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Monitored children's play activities to verify safety.
- Encouraged children to be understanding and patient with others.
- Supervised children engaged in physical activity, learning and social skills with peers.
Lead Toddler Teacher
COLORADO ACADEMY
Littleton, CA
08.2009 - 04.2011
- 5, 20 months -36 months, boys and girls
Lead Toddler Teacher
07.2007 - 08.2009
- 24 months - 36 months’ boys and girls
Camp Counselor
CITY OF BREMERTON
Bremerton, CO
04.2007 - 09.2008
- 6-year old to 21-year-old boys and girls
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
- Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation.
- Coordinated, implemented and evaluated leadership program and related activities to promote beneficial camper outcomes.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Transported and escorted program participants to and from activities and on field trips.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Designed customized client programs to meet individual fitness needs.
Education
Nanny Certification - undefined
Northwest Nannies Institute
4/14 Early Childhood Studies - undefined
Red Rocks Community College, Olympic Community College
Associate degree - ECE, process
2019
Skills
- Highlights of Expertise
- Well rounded with a positive attitude
- Caring for children of all ages and abilities
- Combining safety with fun and educational experiences
- Internet Savvy Proficient in
- Microsoft Suite
- Newborn Care Certification
- Sign language
- Infant/Child/Adult CPR and First Aid Certified
- Documentation and Recordkeeping
- Customer Rapport
- Verbal and Written Communication
- Time Management
- Customer Service
- Valid Driver's License
- Driving and Transportation
- Assessing Conditions
- Microsoft Word
- Creative Solutions
- Grocery Shopping
- Packing and Scanning
- Inspecting Goods
- Resolving Shipping and Delivery Problems
Timeline
FedEx Driver
FedEx:Ground
01.2021 - Current
SITE DIRECTOR
School Age
08.2019 - 01.2021
Cashier
Kim's Teriyaki
04.2018 - 04.2019
Basketball Coach
South Kitsap School District
01.2018 - 03.2018
Soccer Coach
South Kitsap School District
03.2017 - 05.2018
Para-educator KIT Program
ORCHARD HEIGHTS ELEMENTARY
03.2017 - 06.2018
Lead Toddler Teacher/Flex
YMCA
08.2014 - 03.2015
NORTHWEST NANNIES CHILD CARE SERVICES
11.2013 - 07.2014
Site Director
THE LITTLE GYM
01.2013 - 08.2013
Professional Nanny
Multiple Families
08.2012 - 08.2019
Parents Survival Night Instructor
JACKSON PARK CHILDCARE CENTER
04.2011 - 08.2012
Lead Toddler Teacher
COLORADO ACADEMY
08.2009 - 04.2011
Lead Toddler Teacher
07.2007 - 08.2009
Camp Counselor
CITY OF BREMERTON
04.2007 - 09.2008
Nanny Certification - undefined
Northwest Nannies Institute
4/14 Early Childhood Studies - undefined
Red Rocks Community College, Olympic Community College
Associate degree - ECE, process
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