Professional Summary
Overview
Work History
Education
Skills
Timeline

Kayla Springborn-JONES

Greentree Health and Rehab
Marion,WI
14
years of professional experience

Detail-oriented healthcare worker with over a decade of experience delivering respectful patient care. Strong in hygiene support, mobility assistance, and change-of-condition reporting. Trusted for accurate charting, teamwork, and prompt response to patient needs.

Work History

Nurse Tech

1 Year 2 Months
Greentree Health and Rehab | 09.2025 - Current
  • Monitored vital signs and reported patient condition changes to nursing staff.
  • Assisted residents with bathing, dressing, toileting, and daily hygiene needs.
  • Supported safe transfers, ambulation, and repositioning using proper body mechanics.
  • Documented care activities and observations accurately in patient records.
  • Provided feeding assistance and maintained intake awareness for resident safety.
  • Followed infection control protocols while cleaning, stocking, and preparing care areas.
  • Collected specimens and completed routine bedside tasks under nurse direction.
  • Responded promptly to call lights and delivered respectful, compassionate patient support.
  • Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.
  • Provided personal hygiene assistance, by giving baths and performing dress changes for patients.
  • Improved patient care by providing compassionate and attentive support to patients during daily activities.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
  • Maintained patient stability by checking vital signs and weight.
  • Served as a reliable resource for patients, families, and fellow staff members by remaining approachable and knowledgeable about all aspects of nursing care.
  • Implemented fall prevention strategies, reducing patient injuries and increasing overall safety within the healthcare facility.
  • Facilitated smooth transitions between shifts by providing detailed reports on patient status during change-of-shift handovers.
  • Provided emotional support to patients and families during difficult situations, fostering trust and open communication.
  • Assisted patients with mobility by providing physical support and pushing wheelchairs.
  • Contributed to the prevention of hospital-acquired infections by strictly following hand hygiene guidelines and utilizing appropriate personal protective equipment.
  • Demonstrated adaptability when faced with unexpected challenges or changes in assigned duties within the nursing unit.
  • Promoted patient education by explaining procedures, medications, and self-care techniques in an understandable manner.

Medical Assistant

4 Years 7 Months
ThedaCare Physicians | 02.2021 - 09.2025
  • Administered injections, immunizations, and in-office procedures per provider orders and clinic protocols.
  • Coordinated patient rooming, vital signs, and chief-complaint documentation within ambulatory care workflows.
  • Performed medication reconciliation, allergy verification, and chart preparation using electronic health records.
  • Trained new medical assistants on exam-room setup, patient flow, and documentation standards.
  • Collected specimens, completed point-of-care testing, and routed results for timely provider review.
  • Scheduled follow-up visits, referrals, and diagnostic appointments while supporting efficient care coordination.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.

Certified Nursing Assistant

7 Years 7 Months
Maple Lane Nursing Home | 01.2013 - 08.2020
  • Assisted residents with bathing, grooming, dressing, and toileting while preserving dignity and comfort.
  • Monitored vital signs and reported condition changes promptly to nursing staff.
  • Documented care activities accurately in resident charts and shift notes.
  • Repositioned immobile residents to support skin integrity and prevent pressure injuries.
  • Supported meal service by setting up trays, assisting feeding, and tracking intake.
  • Responded quickly to call lights, delivering timely assistance and reducing resident wait times.
  • Mentored new nursing assistants on infection control, safety practices, and daily care routines.
  • Coordinated with nurses and interdisciplinary staff to maintain consistent resident care plans.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

Education

Associate Degree in Nursing - Nursing

Fox Valley Technical College | Appleton, WI | 05.2028

Medical Assistant - Health Sciences

Rasmussen University | Green Bay, WI | 03.2021

High School Diploma

Shawano Community High School | Shawano, WI | 06.2005

Skills

Patient advocacy
Patient care
Health ethics
Specimen collection
Medication administration
Physical assessments
Patient transportation
Mental health care
Healthcare ethics

Timeline

Nurse Tech

Greentree Health and Rehab
09.2025 - CurrentRead More

Medical Assistant

ThedaCare Physicians
02.2021 - 09.2025Read More

Certified Nursing Assistant

Maple Lane Nursing Home
01.2013 - 08.2020Read More

Fox Valley Technical College

Associate Degree in Nursing from Nursing
Read More

Rasmussen University

Medical Assistant from Health Sciences
Read More

Shawano Community High School

High School Diploma
Read More
Kayla Springborn-JONES