Results-driven Production Team Lead with extensive experience in high-volume manufacturing environments. Achieved optimized workflows and enhanced team performance through effective problem-solving and adherence to safety standards. Committed to contributing to team success and embracing new challenges in dynamic settings.
Work History
Assembly Line Production Worker
6 Years 3 Months
Stellantis | 08.2020 - Current
Operated assembly line equipment, following standardized work instructions and quality requirements.
Assembled components accurately using hand tools, power tools, and torque equipment.
Supported production flow by identifying equipment issues and escalating downtime concerns promptly.
Inspected parts and finished vehicles for defects, ensuring compliance with safety and quality standards.
Patient Sitter
1 Year 5 Months
Compass Group USA/TouchPoint | 08.2020 - 01.2022
Maintained continuous bedside presence to reduce wandering and self-harm risks
Monitored patient activity to maintain safety and support fall-prevention protocols
Observed behavioral changes and promptly notified nursing staff of concerns
Documented patient status and environmental risks using facility reporting procedures
DIRECT CARE WORKER
10 Months
Advance Care Inc. | 07.2018 - 05.2019
Delivered an exceptional level of service to each consumer by listening to concerns and answering questions
Developed strong and trusting rapport with each consumer to facilitate best possible care and assistance
Maintained clean, organized environment to enhance consumer happiness and safety
Monitored consumer progress and reported changes to ensure optimal care
Recorded and tracked consumer behaviors to identify and address necessary changes
Prepared and accompanied patients on public outings, managing safety, behavior and other activities
Administered all necessary medications according to the care plan
HIGH LINE LEADER
3 Months
US Steel | 06.2013 - 09.2013
Supervised train operator in proper placement of steel making materials
Unloaded and positioned materials for making steel for casting
Oversaw train operator's placement of steel making materials to ensure efficiency and safety
Removed and replaced existing rail car locks and Hydraulic hoses
HOME SOLUTIONS CONSULTANT
4 Years 6 Months
AT&T Mobility | 11.2008 - 05.2013
Consulted with long-term, new and prospective customers to understand their needs for communication, entertainment and security solutions/ideas
Fostered relationships with customers to expand customer base and enhance loyalty and retention
Listened to customers to understand needs and refer to optimal services
Fostered customer relationships, expanding customer base and enhancing loyalty and retention
Completed training sessions on current product offerings to enhance knowledge.
Grew customer base by facilitating market research to formulate new brand strategies
Facilitated market research to develop new brand strategies, contributing to customer base growth
Listened to customers to identify needs and referred them to optimal services
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
Processed credit and debit card payments to facilitate customer transactions.
MACHINE OPERATOR
8 Years 9 Months
American Axle & Manufacturing Inc. | 03.1998 - 12.2006
Set up machines for various jobs to maintain high-quality manufacturing and minimize product waste
Selected cutting tools and calculated parameters to ensure production of quality parts
Operated equipment following company procedures and meeting customer requirements for consistent output
Lubricated parts and performed minor maintenance to improve machine function
Operated various stabilizer gauges to inspect pieces after production completion
Education
Certificate of Completion - Mental Health Services
Detroit Wayne Mental Health | Detroit, MI | 11.2018
Completed professional development in Abuse and Prevention
High School Diploma
Central High School | Detroit, MI
Skills
Machining standards
Assembly procedures
Independent initiative
Process optimization
Metalworking ability
Attention to detail
Customer engagement
Workplace safety
Production efficiency
Team collaboration
Effective communication
Problem resolution
Relationship management
Excellent communication skills
Strategic thinker
Workplace organization
Public relations
Community involvement
Reading comprehension
Timeline
Assembly Line Production Worker
Stellantis
08.2020 - CurrentRead More
Patient Sitter
Compass Group USA/TouchPoint
08.2020 - 01.2022Read More
DIRECT CARE WORKER
Advance Care Inc.
07.2018 - 05.2019Read More
HIGH LINE LEADER
US Steel
06.2013 - 09.2013Read More
HOME SOLUTIONS CONSULTANT
AT&T Mobility
11.2008 - 05.2013Read More
MACHINE OPERATOR
American Axle & Manufacturing Inc.
03.1998 - 12.2006Read More
Central High School
High School Diploma
Read More
Detroit Wayne Mental Health
Certificate of Completion from Mental Health Services