As a customer service professional, I have extensive experience in effectively resolving customer issues and emphasize team collaboration to achieve positive outcomes. My strong communication and problem-solving skills enhance my reliability and adaptability. With a solid background in customer interactions and service solutions, I am adept at conflict resolution and dedicated to ensuring customer satisfaction. As a collaborative team member, I adapt to changing requirements and consistently strive for efficient and empathetic service, all while proactively meeting customer and organizational goals.
Hi, I’m
Kayla Stanton
Summary
Overview
8
years of professional experience
Work History
In-home Attendant Services.
Payroll Consultant
12.2024 - 06.2025
Job overview
- Developed customized payroll solutions tailored to each client''s unique needs and requirements.
- Improved accuracy and efficiency of tax reporting through meticulous record-keeping and timely submissions.
- Performed regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
- Assisted clients in navigating regulatory compliance by staying current on relevant legislation and advising on best practices.
- Educated employees on various aspects of payroll including deductions, overtime calculations, and tax implications.
Harris County District Clerk
Data Entry Clerk
09.2024 - 11.2024
Job overview
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained organized records of voter registrations, absentee ballots, and provisional votes for accurate reporting purposes.
WIS
Travel Inventory Specialist
10.2022 - 03.2024
Job overview
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
Walmart
General Merchandise Associate
02.2022 - 04.2022
Job overview
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
- Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
Macy's
Customer Service Associate
11.2021 - 01.2022
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Walmart
Digital Personal Shopper
06.2021 - 08.2021
Job overview
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
The Children's Place
Retail Sales Associate
01.2020 - 06.2021
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Marble Slab Creamery
Team Lead
03.2019 - 09.2019
Job overview
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Chuck E Cheese
Children's Party Host
04.2018 - 10.2018
Job overview
- Maintained a safe and fun environment for all guests through vigilant supervision and adherence to safety protocols.
- Collaborated with fellow hosts and support staff, fostering a team-oriented atmosphere that contributed to seamless event coordination.
- Ensured accurate inventory management for party supplies, reducing waste while maintaining adequate stock levels for future events.
- Elevated brand visibility by participating in community events and promotional activities, attracting new clients through quality representation of services offered.
Chic-Fil-A
Cashier
12.2017 - 02.2018
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
Prairie View A&M UniversityPrairie View, TX
No Degree from Clinical Child Psychology
05-2027
University Overview
Stafford High SchoolStafford, TX
High School Diploma
05-2020
University Overview
Skills
- Payroll software expertise
- Employee benefits administration
- Payroll auditing
- Confidentiality
- Attention to detail
- Customer service
- Goal-oriented mindset
Timeline
Payroll Consultant
In-home Attendant Services.
12.2024 - 06.2025
Data Entry Clerk
Harris County District Clerk
09.2024 - 11.2024
Travel Inventory Specialist
WIS
10.2022 - 03.2024
General Merchandise Associate
Walmart
02.2022 - 04.2022
Customer Service Associate
Macy's
11.2021 - 01.2022
Digital Personal Shopper
Walmart
06.2021 - 08.2021
Retail Sales Associate
The Children's Place
01.2020 - 06.2021
Team Lead
Marble Slab Creamery
03.2019 - 09.2019
Children's Party Host
Chuck E Cheese
04.2018 - 10.2018
Cashier
Chic-Fil-A
12.2017 - 02.2018
Prairie View A&M University
No Degree from Clinical Child Psychology
Stafford High School
High School Diploma
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