Summary
Overview
Work History
Education
Skills
Timeline
Server

Kayla Stark

Hughesville,MD

Summary

Driven and resourceful administrative professional with 6+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Outgoing office secretary with experience in administrative support. Expert in eDefender, MDEC, secured case search, microsoft word, excel, powerpoint, etc. with excellent typing abilities. Forward thinking and successful at managing large office organization while streamlining documentation procedures.

Overview

8
8
years of professional experience

Work History

Office Secretary

Office Of The Public Defender
12.2021 - Current
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Update files with new court cases.
  • Disperse mail.
  • Open and close cases in eDefender.
  • Work on motions and subpoenas.
  • Deal with discovery as well as body cam videos.
  • Updated physical records and digital files to maintain current, accurate and compliant documentation.

Server

The All American Steakhouse And Sports Theatre
Waldorf, Maryland
06.2019 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Special Education Instructional Assistance

Charles County Board Of Education
La Plata, MD
10.2016 - 12.2021
  • Recorded grades for coursework and tests.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Adhered to predetermined behavior and academic plans and collaborated on adjustments.
  • Provided support during classes, group lessons and classroom activities.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Provided support to help students with special needs learn and grow.
  • Arranged and organized classroom desks, chairs and supplies.
  • Helped teacher prepare instructional material and displays.
  • Enforced rules and instructions to maintain discipline.
  • Helped teachers manage bus loading and unloading.
  • Laminated teaching materials to increase durability under repeated use.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.

Education

Some College (No Degree) -

Grand Canyon University
Phoenix, AZ

Some College (No Degree) -

College of Southern Maryland
La Plata, MD

High School Diploma -

La Plata High School
La Plata, MD

Skills

  • Confidentiality and Data Protection
  • Task Prioritization
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Microsoft Office
  • Highly Efficient and Productive
  • Fast Learner
  • Professional and Courteous
  • Data Entry
  • Relationship Building
  • Customer Service

Timeline

Office Secretary

Office Of The Public Defender
12.2021 - Current

Server

The All American Steakhouse And Sports Theatre
06.2019 - Current

Special Education Instructional Assistance

Charles County Board Of Education
10.2016 - 12.2021

Some College (No Degree) -

Grand Canyon University

Some College (No Degree) -

College of Southern Maryland

High School Diploma -

La Plata High School

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Kayla Stark