Kayla Stark

• Explained treatment procedures and instructed patients on home care guidelines.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Assist dentists in high-volume practice, enhancing patient care and operational efficiency.
• Utilize Itero scanner for accurate study models and Invisalign cases, enhancing treatment precision.

• Processed healthcare claims efficiently, achieving timely approvals that enhanced patient satisfaction and minimized delays.
• Verified insurance coverage details meticulously, reducing claim discrepancies and contributing to improved reimbursement rates.
• Analyzed claim patterns to identify inefficiencies, leading to process improvements that drove substantial gains in operational efficiency.
• Enhanced customer satisfaction by providing timely and accurate claim resolutions.
• Managed a high volume of claims, ensuring prompt attention to each case.

· Managed a diverse pipeline of loans, achieving timely closings and enhancing client satisfaction through efficient communication and problem resolution.

· Provided assistance to team members in navigating Encompass software, fostering a collaborative environment and enhancing overall team productivity.

· Streamlined loan processing workflows, resulting in timely closings and improved client satisfaction through effective communication.

· Reviewed and verified critical borrower information, ensuring accurate loan applications for underwriting and reducing processing errors.

· Implemented best practices in loan origination, enhancing operational efficiency and fostering a culture of continuous improvement.

· Provided compassionate patient care, ensuring comfort and understanding during procedures, which enhanced patient trust and satisfaction.

· Maintained accurate records of patient treatments and supply inventories, ensuring compliance with regulatory standards and optimizing workflow.

· Reviewed and implemented new dental technologies, enhancing service offerings and increasing patient engagement with modern treatment options.

· Coordinated effectively with dentists and staff, fostering a team-oriented environment that improved communication and patient care delivery.

· Reviewed pre-operative and post-operative procedures with patients, clarifying treatment plans and enhancing overall patient understanding.

· Maintained accurate patient treatment records, optimizing workflow and ensuring compliance with regulatory standards.

• Utilized Easy Dental software to manage patient data, improving accessibility and fostering better communication within the team.
• Monitored and tracked lab cases, streamlining communication between the practice and laboratories, resulting in reduced turnaround times for patient treatments.
• Executed precise lab work, including fabricating custom dental appliances, ensuring high-quality results that met patient specifications.
• Engaged in continuous learning and training, enhancing my skills in IV sedation and implant procedures to better assist the dental team.