Kayla Staten
Willard
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy settings. Consistently maintained welcoming atmosphere and effectively managed tasks to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
3
3
years of professional experience
Work History
Waitress/Busser
Bangkok Garden
08.2023 - 03.2025
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Handled currency and credit transactions quickly and accurately
- Managed high-volume table turnover efficiently
- Contributed to increased restaurant revenue
- Resolved complaints promptly and professionally
- Took the initiative to find extra tasks when scheduled duties were completed
- Recommended menu items based on guest preferences, resulting in higher customer satisfaction
Salesman
Cutco
06.2023 - 09.2023
- Participated in daily meetings to stay up to date on products and events
- Maintained a professional attitude when helping angry customers
- Increased sales by effectively presenting product features and benefits to customers
- Sold over 2,000$ in company products
Teacher
Kool Kidz Adventure Academy
01.2022 - 06.2023
- Implement the schedule and routine throughout the day
- Keep records of each child's progress, interests and any problems that may occur
- Maintain a professional relationship with parents by updating them on any changes or information regarding their child's care
- Ensure children have good hygiene and keep areas clean and safe
Education
High School Diploma -
Venture Academy
Marriott-Slaterville, Utah05-2023
Graphic Design Certificate -
Ogden-Weber Technical College
Ogden, Utah04-2023
Skills
- Customer service
- Strong multitasking
- Attention to detail
- Team collaboration
- Cleanliness
- Complex problem-Solving
Timeline
Waitress/Busser
Bangkok Garden
08.2023 - 03.2025
Salesman
Cutco
06.2023 - 09.2023
Teacher
Kool Kidz Adventure Academy
01.2022 - 06.2023
High School Diploma -
Venture Academy
Graphic Design Certificate -
Ogden-Weber Technical College
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