Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Steinberg

Appleton

Summary

Experienced group home professional with strong focus on team collaboration and achieving results. Skilled in staff management, program development, and resident care. Known for adaptability and reliability in dynamic environments. Equipped with excellent communication and organizational abilities, fostering supportive and efficient workplace.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Program Coordinator

Nobility Reigns – Todd’s Adult Family Home
10.2024 - Current
  • Liaise with clients, families, care managers and community providers
  • Coordinate all transportation (medical, day programs, social outings)
  • Create, implement and monitor ISPs & Behavior Support Plans
  • Proactively manage challenging behaviors and train staff on care plans
  • Oversee meal planning, grocery budgeting and basic food prep
  • Develop recreational schedules and manage associated budgets
  • Lead ADL training (grooming, hygiene, cooking, dressing, ROM exercises)
  • Supervise staff compliance and participate in 24/7 on-call rotation

Client Support & Services Coordinator

Volunteers of America of Illinois – Housing is Recovery
01.2024 - 06.2024
  • Delivered full-spectrum case management and culturally sensitive support, regularly assessing client progress and refining service plans
  • Served as liaison between clients, community agencies, and service providers to ensure timely, high-quality care
  • Employed least-intrusive interventions for crisis resolution and educated individuals/groups on available services, rights, and application processes
  • Identified and secured additional resources (private, local, state, federal) and maintained all client records in ServicePoint and HMIS databases

Case Manager

Maryville Academy – Casa Imani
07.2023 - 10.2023
  • Conducted individual and group life-skills training (vocational, hygiene, anger-management, recreation)
  • Documented Medicaid services and incident reports; collaborated on treatment planning
  • Provided confidential emotional support and applied NCI de-escalation techniques

Clinical Intern

Nicasa Behavioral Health Services
09.2022 - 05.2023
  • Conducted youth and adult assessments (including toxicology) and managed intake/discharge processes
  • Co-facilitated Early Intervention (Moderate Risk) and Significant Risk treatment groups
  • Maintained session, billing, and progress documentation; audited clinical notes and billing records
  • Provided substance-abuse referrals and resources, and issued treatment plans/completion letters to referral source

Behavioral Technician

Autism Home Support Services
09.2021 - 03.2022
  • Delivered 1:1 and small-group ABA therapy under BCBA supervision across clinic, home, and community
  • Achieved weekly therapy-hour targets and maintained detailed performance records
  • Assisted with toileting, diapering, and personal hygiene per treatment plans

CNA & Caregiver Roles

Various Employers
12.2015 - 09.2020
  • Lexington Health Network, Schaumburg, IL
  • Advocate Good Shepherd Hospital, Barrington, IL
  • Bickford Assisted Living, Crystal Lake, IL
  • Home Instead Senior Care, Cary, IL
  • Abcor Home Health, Rockford, IL

Education

Bachelor of Social Work (BSW) -

Aurora University
Aurora, IL
05.2023

Skills

  • Case Management & Care Coordination
  • Individualized Service Planning (ISP)
  • Behavior Support & Crisis Intervention
  • Activities of Daily Living (ADLs) Training
  • Cultural Competency & Client Advocacy
  • Mental Health & Substance Abuse Support
  • ABA Therapy & Autism Intervention
  • Medicaid Documentation & Incident Reporting
  • HMIS & ServicePoint Database Proficiency
  • Recreational Program Development within Budget
  • Program management
  • Strategic planning

Certification

  • IM CAT Training
  • Crisis Intervention Training
  • A Trauma-Involved Approach
  • Medication Administration

Timeline

Program Coordinator

Nobility Reigns – Todd’s Adult Family Home
10.2024 - Current

Client Support & Services Coordinator

Volunteers of America of Illinois – Housing is Recovery
01.2024 - 06.2024

Case Manager

Maryville Academy – Casa Imani
07.2023 - 10.2023

Clinical Intern

Nicasa Behavioral Health Services
09.2022 - 05.2023

Behavioral Technician

Autism Home Support Services
09.2021 - 03.2022

CNA & Caregiver Roles

Various Employers
12.2015 - 09.2020

Bachelor of Social Work (BSW) -

Aurora University

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