Summary
Overview
Work History
Education
Skills
Gold Whistle awards for Training
Timeline
Generic

Kayla Stephens

West Valley City,UT

Summary

Strong work ethic and proven customer service skills at Intermountain Healthcare. Adept at multitasking and maintaining high safety standards, I enhanced customer loyalty through personalized service and efficient operations. Experienced in cash handling and inventory management, I thrive in fast-paced environments while fostering teamwork and positive relationships.

Reliable, brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.

Overview

13
13
years of professional experience

Work History

Food Service Worker

Intermountain Healthcare
07.2014 - 07.2017
  • Maintained clean workspaces to maximize productivity and safety.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Handling and counting cash
  • In charge of food ordering and inventory
  • Opened and closed cafe
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Improved dining experience by maintaining clean and organized eating area.
  • Cleaned and organized kitchen, dining and service areas.
  • Monitored food quality and freshness throughout day.
  • Training new employees

Assistant Manager

Arby's
06.2004 - 07.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, in charge of training and goals.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed inventory levels.
  • In charge of putting up advertising materials.
  • Opening and Closing restaurant.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Oversaw daily operations to maintain store cleanliness and organization.

Education

GED -

Stevens-Henager College
Murray, UT

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Cleaning and sanitation
  • Problem-solving
  • Strong communication skills
  • Attention to detail
  • Strong work ethic
  • Team oriented
  • Fast-paced environment
  • Safe food handling
  • Cash register operation
  • Working with diverse people
  • Professional appearance
  • Inventory management
  • Cash handling experience

Gold Whistle awards for Training

I received 5 gold whistle awards for getting the employees to the highest level of training.

Timeline

Food Service Worker

Intermountain Healthcare
07.2014 - 07.2017

Assistant Manager

Arby's
06.2004 - 07.2014

GED -

Stevens-Henager College

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Kayla Stephens