Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kayla Stinson

Tuskegee,AL

Summary

Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities. Maintains a positive attitude and thrives in fast-paced environments. Demonstrates willingness to take on additional responsibilities to meet team goals, showcasing a strong commitment to success.

Overview

11
11
years of professional experience

Work History

Housekeeping Aide

CAVHCS
04.2024 - Current
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Removed soiled sheets, washcloths and towels.
  • Prepared rooms with top-notch standards every time.
  • Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
  • Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
  • Removed dirt, dust, grease and from surfaces using proper solutions.
  • Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
  • Adhered to optimal standards for cleanliness, appearance and service.
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.

Substitute School Nurse

Macon County Board of Education
02.2020 - Current
  • Operate computerized programs and [systems] in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports
  • Resolve conflicts with patient care and actively participate in team huddles and performance improvement meetings
  • Implemented care plans for patient treatment after assessing physician medical regimens
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
  • Evaluated patient histories, complaints, and current symptoms
  • Receives and documents telephone messages pertaining to laboratory reports and test results, recognizes, and refers urgent ones for immediate action
  • Administered medications to patients and monitored response to medications
  • Works independently in the accomplishment of a wide variety of duties performing patient support work
  • Communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers
  • Strengthened training and nursing knowledge by taking part in continuing education programs and workshops
  • Advocated for and strived to protect health, safety, and rights of patient
  • Work collaboratively with staff to reduce the need for repeat calls and the need to transfer callers
  • Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution
  • Knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients

Walmart
10.2015 - 12.2020
  • Work independently in the accomplishment of a wide variety of duties performing customer support work
  • Communicated effectively and professionally in person, electronically, and/or by telephone, with internal and external customers
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Skilled in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Answered questions about store policies and addressed customer concerns
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Worked flexible schedule and extra shifts to meet business needs
  • Mentored new team members on POS system operation, customer service strategies and sales goals

Administrative Assistant

Southeast Alabama Sickle Cell Association (SEASHA)
05.2013 - 05.2015
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Skilled in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution
  • Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments

Education

Associate of Science - Pre-Nursing Studies

South University
Savannah, Georgia
12-2027

High School Diploma -

Booker T Washington High School
Tuskegee, AL
05.2013

Skills

  • Communicate effectively and professionally
  • Skilled with computerized programs
  • Patient Examination
  • Immunizations and Vaccinations
  • Medical Recordkeeping
  • Medication Administration
  • Cooperative Attitude
  • Detail-Oriented
  • Call Response and Transfer
  • Problem Solving
  • Reliable and Responsible
  • Goal Setting and Achievement
  • Customer service-focused

References

  • Kia Holloway, 334-318-0674
  • Barbara Green, 334-233-8572
  • Sterling Marshall, 334-552-8000

Timeline

Housekeeping Aide

CAVHCS
04.2024 - Current

Substitute School Nurse

Macon County Board of Education
02.2020 - Current

Walmart
10.2015 - 12.2020

Administrative Assistant

Southeast Alabama Sickle Cell Association (SEASHA)
05.2013 - 05.2015

High School Diploma -

Booker T Washington High School

Associate of Science - Pre-Nursing Studies

South University

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Kayla Stinson