Excelled in organization and time management. Skilled in telephone communication and customer service, help resolve account inquiries and insurance verification, contributing to a positive office environment.
Overview
6
6
years of professional experience
Work History
Receptionist
Dr. Timmothy Reece
08.2020 - Current
Answering the phone in a timely manner.
Confirmed appointments, communicating with patients to help get them to correct extension.
Verify insurance, collect from patients, check in and out patients.
Financial Counselor
Dr. Timmothy Reece
12.2023 - 03.2024
Called patients to collect past due balances and helped answer questions regarding their accounts.
Did adjustments on patients account.
Sent accounts to the collection agency.
Typed letters for all patients when asked by the provider.
Office Assistant
Dr. Kim Kosmitis
08.2018 - 08.2020
Welcomed patients coming in.
Checked patients in and out.
Helped verify insurance and collect on patients, scheduled patients appointments.