Kayla Stoner
Plantation,FL
Summary
Energetic and dependable professional with excellent customer service, organizational, and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates a consistently positive attitude and creates a welcoming atmosphere for customers and colleagues.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
06.2021 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Used POS system to accurately enter orders and process payments.
Will Call Attendant
Parks & Recreation Plantation
06.2016 - 01.2021
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Participate in city events to serve the public through different activities ((Dog Park attending, counselor on kid's day off, back to school drives.)
Senior Counselor
Parks & Recreation Plantation
06.2016 - 01.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
- Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations.
- Maintained accurate records of camper attendance, medical information, and incident reports as required by regulatory standards.
Education
Associate of Arts - Biology
Broward College
Fort Lauderdale, FL12.2024
High School Diploma -
South Plantation High School
Plantation, FL06.2020
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Available Weekends
Timeline
Barista
Starbucks
06.2021 - 05.2024
Will Call Attendant
Parks & Recreation Plantation
06.2016 - 01.2021
Senior Counselor
Parks & Recreation Plantation
06.2016 - 01.2021
Associate of Arts - Biology
Broward College
High School Diploma -
South Plantation High School
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