Kayla Stripling
Atlanta,GA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Air Traffic Control Specialist- Trainee
Air Traffic Control Services Program Operations
Washington, DC
12.2024 - Current
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Basic Aviation Knowledge including the fundamentals of flight, weather navigation charts, the pilot's environment and Air traffic procedures
- Basic Air Traffic knowledge with academics and simulation including safe and timely decisions about air traffic movements.
- Basic Air Traffic separation and services including issuing clearances to pilots and providing separation between aircraft.
Transportation Security Officer
Transportation Security Administration
Atlanta, GA
08.2021 - 11.2025
- Provide security and protection for air travelers, airports, and aircraft in a courteous and professional manner.
- Communicated and coordinated responses to suspicious activities.
- Inspected baggage for explosives or other hazardous materials using advanced equipment.
- Watched each individual to assess demeanor and look for suspicious behavior
- Directed passengers clearly for quick movement through security screening process.
- Communicated effectively with team members while performing duties under pressure.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Assisted in training new Transportation Security Officers on proper screening techniques.
- Searched individuals and baggage for weapons and other prohibited items.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Guarded restricted areas to prevent unauthorized entry.
- Utilized problem solving skills to deescalate difficult customer service encounters.
Retail Sales Associate
The Hudson Group
Atlanta, GA
03.2021 - 10.2021
- Provided retail sales support at multiple stores within the airport
- Frequently managed store operations in absence of Store Manager
- Assessed and responded to customers’ needs and inquiries, while actively observing customer behaviors to deter and prevent merchandise loss
- Reconciled cash drawer at start and end of each shift, maintained zero errors and discrepancies
- Stocked, replenished, and organized store inventory with accuracy and efficiency
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Placed special orders or called other stores to find desired items.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
Education
Bachelor's degree - Studio Art, Art History
University of West Georgia
Carrollton, GA, United States05.2020
Skills
- Memory retention
- Visual awareness
- Diligent
- Stress tolerance
- Information processing
- Relaying critical information
- Assertiveness
- Security risk assessment
- Customer service and assistance
Timeline
Air Traffic Control Specialist- Trainee
Air Traffic Control Services Program Operations
12.2024 - Current
Transportation Security Officer
Transportation Security Administration
08.2021 - 11.2025
Retail Sales Associate
The Hudson Group
03.2021 - 10.2021
Bachelor's degree - Studio Art, Art History
University of West Georgia
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