Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Kayla Sullivan

Philadelphia,PA

Summary

Motivated interior design student seeking an internship to gain hands-on experience and apply education in the workplace. Outgoing and friendly with strong drive to succeed. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Seasons 52
King of Prussia, PA
10.2022 - Current
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Managed reservations, waitlists, and special requests for large parties.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Notified server after seating parties in section to facilitate prompt service.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Spoke with patrons to drive satisfaction with food and service.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Accommodated guests with children and special needs to promote comfortable dining experience.

Receptionist

Altra Nail Spa
Woodstown, NJ
07.2020 - 10.2022
  • Processed payments.
  • Answered and directed incoming calls.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Assisted with special projects assigned by management when required.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Supervised a daily schedule and set appointments with clients.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Monitored security cameras in the lobby area to ensure safety of employees and guests.
  • Supported and trained new hires.
  • Coordinated clients to specific employees.
  • Oversaw daily activities to ensure a smooth operation.

Education

High School Diploma -

Kingsway Regional High School
Woolwich Township, NJ
06-2021

Some College (No Degree) - Interior Design

Thomas Jefferson University
Philadelphia, PA

Skills

  • Graphic Presentations
  • Space Planning
  • 3D Modeling
  • Producing and Revising Drawings
  • Hand Sketching
  • CAD Software
  • Design Rendering
  • Color Scheme Coordination
  • Adobe InDesign
  • Proficient in Photoshop

Affiliations

  • Along with fulfilling my duties as a full time students, I also make time for working on the weekends, self-care and exercise, while also maintaining good relationships with my loved ones. With all these components working together, it aids me in keeps a balanced and healthy life style.

References

References available upon request.

Timeline

Restaurant Hostess

Seasons 52
10.2022 - Current

Receptionist

Altra Nail Spa
07.2020 - 10.2022

High School Diploma -

Kingsway Regional High School

Some College (No Degree) - Interior Design

Thomas Jefferson University

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Kayla Sullivan