Kayla Suter
Chili's Bar and Grill
Staten Island,NY
7
years of professional experience
Hospitality professional with a diverse work history in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.
Work History
Chilis Hostess
2 Months- Managed seating arrangements to optimize table turnover and enhance guest satisfaction.
- Monitored dining room flow, adjusting seating plans proactively to accommodate peak periods effectively.
- Welcomed guests, ensuring a positive first impression and seamless entry experience.
Hostess
5 Months- Greeted customers warmly upon arrival and maintained friendly atmosphere throughout dining experience.
- Seated patrons according to guest preferences and optimized seating availability.
- Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
Substitute Teacher
1 Year- Implemented classroom plans left by class teacher, ensuring continuity in student education and reinforcement of core concepts.
- Maintained classroom routines, fostering supportive learning environments and ensuring consistent schedules for students.
- Received frequent requests to substitute teach based on positive past performance.
Supervisor
2 Years 3 Months- Supervised staff to ensure prompt and accurate preparation of food and beverage orders, enhancing service reliability.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supervised staff training to improve team performance and operational standards.
Hostess
3 Months- Greeted customers warmly upon arrival, ensuring a welcoming atmosphere throughout dining experience.
- Seated patrons based on guest preferences and seating availability.
Choir member
1 Year 1 Month- Enhanced choir performance by consistently attending rehearsals and practicing assigned music diligently.
- Served as a section leader, guiding less experienced singers through complex passages or harmonies.
- Participated in weekly rehearsals, ensuring consistent attendance and commitment to group goals.
- Assisted in organizing choir events, coordinating schedules and logistics for performances.
Waitress
8 Months- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Personal Shopper
2 Years 1 Month- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Delivery Driver
8 Months- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Delivered packages efficiently to ensure timely arrival for customers.
Education
Master of Music - Opera Performance
Bachelors of Music - Music Performance
High School Diploma - Music Endorsement
Skills
Teamwork and communication
Problem solving
Creativity
Interpersonal
Adaptability
Leadership
Phone etiquette
Effective multitasking
Customer service
Detail-oriented
Timeline
Chilis Hostess
Chili's Bar and Grill
08.2026 - CurrentRead More
Hostess
Chilis's Bar and Grill
01.2026 - 06.2026Read More
Substitute Teacher
Kokua Education
01.2025 - 01.2026Read More
Hostess
Logans Roadhouse
02.2024 - 05.2024Read More
Supervisor
The Beach House
05.2023 - 08.2025Read More
Choir member
Rivermont Evangelical Presbyterian Church
04.2023 - 05.2024Read More
Waitress
O'Charleys
03.2023 - 11.2023Read More
Personal Shopper
Walmart
02.2021 - 03.2023Read More
Delivery Driver
Call It a Wrap
12.2019 - 08.2020Read More
Fiorello H. Laguardia High School
High School Diploma from Music Endorsement
Read More
Liberty University
Bachelors of Music from Music Performance
Read More
University of Texas At Austin
Master of Music from Opera Performance
Read More