Kayla Tatum
Mobile
Summary
Results-driven sales professional with over 10 years of experience consistently exceeding revenue targets in competitive markets. Proven track record of building strong client relationships, closing high-value deals, and driving business growth through strategic account management. Skilled in consultative selling, market analysis, and delivering tailored solutions to meet client needs. Passionate about transitioning into the medical technology field, leveraging exceptional interpersonal skills and a commitment to improving patient outcomes through innovative healthcare solutions. Adept at quickly mastering complex product knowledge and thriving in fast-paced, dynamic environments.
Overview
16
16
years of professional experience
Work History
District Sales Manager
UniFirst Corporation
05.2024 - Current
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Grew YOY sales 214% by consistently meeting and exceeding quotas.
- Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
- Analyzed data trends to monitor performance metrics and develop actionable insights for continuous improvement efforts.
- Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
- Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Prepared sales presentations for clients showing success and credibility of products.
Account Executive
Republic Services
03.2022 - 05.2024
- Identify viable leads, manage prospects and acquire new, profitable commercial, industrial and recycling business to meet and exceed monthly established targeted revenue goals
- Prepares and delivers sales presentations to prospective new clients; follows up with key customer decision makers to close sales
- Develops and maintains an awareness of market behavior and competitive trends in designated markets to anticipate changing customer needs
- Maintains a thorough knowledge of available services, lines of business and pricing structures
- Builds and maintains customer relationships through trade shows, chamber of commerce events and other events as necessary
- Actively update Salesforce to maintain accurate customer and meeting information.
- Exceeds sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Contributed to event marketing, sales and brand promotion.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Logistics Analyst
Arcelor Mittal/Nippon Steel and Sumitomo Metals
07.2021 - 03.2022
- Develop and administer analytic tools used to optimize SCM related activities
- Gather and analyze data required to support Supply Chain Management related projects involving freight cost/recovery management, asset management, capacity planning, network optimization and inventory deployment
- Analyze data outputs to formulate conclusions, and present findings and recommendations to Management to support SCM business decisions
- Provides input and support within contract negotiations with external service providers
- Proficient in IBP/SAP/MES/Microsoft Suite/PowerBI.
Account Manager
Arcelor Mittal/Nippon Steel and Sumitomo Metals
07.2017 - 07.2021
- Manage General Motors account for North USA, Canada, and South Mexico
- Responsible for AM/NS Calvert’s largest customer and 20% of all automotive sales at Calvert
- Manage the supply chain of 182 parts (34 million tons)
- Lead on GM Account at Calvert
- Analyze pipeline and customer forecasts daily
- Communicate daily to outside processors and customers to ensure customer’s requirements are met
- Direct communication with GM and Resale Stampers
- Determine most cost-effective transportation of truck, rail or barge based on forecasting from customer
- Proficient in IBP/SAP/MES/Microsoft Suite/Salesforce
- Great relationships with both internal and external contacts.
- Developed, maintained and utilized diverse client base.
Sales Manager
The Hertz Corporation
01.2016 - 07.2017
- Relocated to help improve revenue management and sales
- Promoted to Branch Manager/Sales Manager after 6 months with the company
- Fastest promotional rate in history of area
- Won Sales Manager of the Year 2016 for the Southeast Region (Alabama, Mississippi, Louisiana, Florida Panhandle)
- Increased revenue YOY by an average of 58.32%
- Top in the region (Alabama, Mississippi, Louisiana, Florida Panhandle)
- Increased on rent fleet MOM by an average of 200 vehicles
- Grew branch from third largest in Louisiana to largest in the entire region (Alabama, Mississippi, Louisiana, Florida Panhandle)
- Opened a satellite location at Don Bohn Ford after successfully gaining the account
- Only satellite location in the area
- Successfully gained the Uber account. Fifth location to obtain the partnership in the entire nation. First location east of Texas.
- Silver STAR$ member for 5 consecutive months (Top Sales)
- Leading performer in revenue in the region (Alabama, Mississippi, Louisiana, Florida Panhandle)
- Leading performer in SRPD (Service Revenue Per Day)
- Leading performer in NPS (customer service) shout-outs in the LA area
- Managed 10 sales reps, 4 drivers and 2 car detailers
- Duties include training new managers, sales calls, gaining new accounts, maintaining prior accounts, cash handling/processing, daily reports, managing/coordinating fleet.
Assistant Sales Manager
The Hertz Corporation
06.2015 - 01.2016
- Silver STAR$ member for 5 consecutive months
- Leading performer in revenue in the South LA area
- Leading performer in SRPD (Service Revenue Per Day) for region
- Leading performer in NPS (customer service) shout-outs in the region.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
Office Manager/Waitress
Tracy’s Restaurant
09.2012 - 05.2015
- Worked as a mentor and educator to the employees with disabilities such as Autism, Developmental Delay, Down Syndrome, Cerebral Palsy, Speech and Language Impairment, as well as Turrets
- Taught basic life skills such as janitorial duties, peeling vegetables, food preparation, personal hygiene, and dish washing
- Promoted to manager after catering expanded to over 100 stores statewide where I managed delivery, sales, and all financial accounts.
- Coordinated special projects and managed schedules.
- Evaluated employee records and productivity and submitted evaluation reports.
Waitress
The Hangout
05.2013 - 08.2013
- Constructed family activities such as birthday parties, princess parties, and wedding parties
- Booked live music held weekly
- Worked the Super VIP Lounge for the Hangout Music Festival.
- Answered customers' questions, recommended items, and recorded order information.
- Informed customers about daily and seasonal specials.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Coach/Trainer
Self-employeed
09.2009 - 12.2012
- Collaborated with previous coaches, trainers, and teammates to ensure the delivery of efficient, high-quality training
- Provided personal coaching, mentoring, and consultation to clients aging 6 years to 18 years old
- Created and implemented teaching camps during the fall, spring, and summer.
- Mentored assistant coaches to develop their leadership skills and improve their understanding of coaching strategies.
- Developed and implemented comprehensive training program for new coaches to increase resilience and performance.
- Developed relationships with clients to provide ongoing support and encouragement.
- Coordinated community outreach initiatives involving team members in various volunteer events or charity functions.
Education
Bachelor of Science in Psychology -
The University of Alabama at Birmingham
Birmingham, AL01.2014
Studied Pre-med with a minor in Sports Management -
Auburn University
Auburn, AL01.2010
High School Diploma -
Vestavia Hills High School
Vestavia Hills, AL01.2008
Skills
- Dependable and reliable
- Strong Leadership
- Coachable
- Sales expertise
- Persistent
- Challenge seeker
- Client Relationship Building
- Business Development
- Strategy implementation
- CRM software expertise
- Lead Development
- Sales target monitoring
- Strategic selling
- Interpersonal Skills
- Sales Quota Achievement
- Lead Generation
- Strong relationships
- Sales presentations
Volunteer Experience
- Habitat for Humanity
- Special Olympics
- Relay for Life
- Red Cross Blood Drives
- Cystic Fibrosis Foundation
- Tutoring
Timeline
District Sales Manager
UniFirst Corporation
05.2024 - Current
Account Executive
Republic Services
03.2022 - 05.2024
Logistics Analyst
Arcelor Mittal/Nippon Steel and Sumitomo Metals
07.2021 - 03.2022
Account Manager
Arcelor Mittal/Nippon Steel and Sumitomo Metals
07.2017 - 07.2021
Sales Manager
The Hertz Corporation
01.2016 - 07.2017
Assistant Sales Manager
The Hertz Corporation
06.2015 - 01.2016
Waitress
The Hangout
05.2013 - 08.2013
Office Manager/Waitress
Tracy’s Restaurant
09.2012 - 05.2015
Coach/Trainer
Self-employeed
09.2009 - 12.2012
Bachelor of Science in Psychology -
The University of Alabama at Birmingham
Studied Pre-med with a minor in Sports Management -
Auburn University
High School Diploma -
Vestavia Hills High School
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