Kayla Taylor
Cincinnati,OH
Summary
Proven track record in enhancing order fulfillment accuracy and efficiency at Hilco, leveraging skills in product packaging and teamwork. Excelled in customer service, significantly improving client satisfaction at Rainbow Shops. Demonstrated quick learning ability and a motivated team player attitude, contributing to a safer and more productive work environment.
Overview
2
2
years of professional experience
Work History
Picker Packer
Hilco
06.2024 - 09.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Improved efficiency within the team by sharing knowledge of optimal picking routines.
Sales Assistant
Rainbow Shops
02.2023 - 05.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
GED - Anatomy
Colerain High School
Cheviot Rd Cincinnati, OH 05.2024
Skills
- Product Packaging
- Order Picking
- Warehouse Safety
- Packing Accuracy
- Quick Learner
- Teamwork and Collaboration
- Motivated Team Player
- Customer Service
- Packing and shipping
Timeline
Picker Packer
Hilco
06.2024 - 09.2024
Sales Assistant
Rainbow Shops
02.2023 - 05.2024
GED - Anatomy
Colerain High School
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