Kayla Tezcan
Wading River,NY
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, record keeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Retail Associate
Envision Crystal & Gemstone
05.2026 - 08.2026
- Operated the register, processed customer purchases with accuracy, ensuring smooth transaction flow.
- Stocked and restocked merchandise, maintained organized inventory and visually appealing displays.
- Answered incoming phone calls, scheduled appointments for psychic reading services, enhancing customer engagement.
Direct Support Professional
Maryhaven
07.2025 - 04.2026
- Established trusting relationships through regular communication and personalized support.
- Collaborated with team members to provide consistent, high-quality care.
- Partnered with team members to ensure delivery of high-quality, consistent care.
Direct Support Professional
East End Disability Associates
08.2024 - 03.2025
- Executed support plans to enhance clients' daily living activities.
- Promoted participation in community activities to foster client independence.
- Supported individuals with daily living activities and personal care to improve overall well-being.
- Developed and maintained supportive relationships with clients to promote well-being.
- Encouraged participation in community activities and encouraged independence.
Stock Room Associate (Seasonal)
Aerie
10.2023 - 01.2024
- Received and inspected incoming merchandise for quality and accuracy.
- Processed shipments and organized inventory to ensure efficient stock management.
- Organized stockroom layout for efficient inventory management and accessibility.
- Maintained accurate inventory records using electronic tracking systems.
Sales Associate
H&M
12.2022 - 03.2023
- Provided exceptional customer service while ensuring optimal store presentation to enhance shopping experience.
- Assisted customers with product selections and inquiries.
- Processed sales transactions accurately and efficiently.
- Maintained visual merchandising standards throughout the store.
Barista
Starbucks
12.2021 - 06.2022
- Crafted high-quality espresso beverages to meet customer preferences.
- Crafted beverages to customer specifications while efficiently managing cash register operations.
- Delivered exceptional customer service in a fast-paced environment, enhancing customer satisfaction.
- Provided excellent customer service to enhance the Starbucks experience.
- Operated cash register and processed transactions accurately and efficiently.
Education
Bachelor of Arts - Psychology
Stony Brook University
Stony Brook, NYPsychology
Suffolk County Community College
Selden, NY 01.2024 - 05.2026
Skills
- Cash Handling & POS Systems
- Customer relations
- Appointment scheduling
- Fast-paced multitasking
- Team Collaboration
- Interpersonal communication
- Adaptability & Flexibility
- Client support
- Client documentation
Timeline
Retail Associate
Envision Crystal & Gemstone
05.2026 - 08.2026
Direct Support Professional
Maryhaven
07.2025 - 04.2026
Direct Support Professional
East End Disability Associates
08.2024 - 03.2025
Psychology
Suffolk County Community College
01.2024 - 05.2026
Stock Room Associate (Seasonal)
Aerie
10.2023 - 01.2024
Sales Associate
H&M
12.2022 - 03.2023
Barista
Starbucks
12.2021 - 06.2022
Bachelor of Arts - Psychology
Stony Brook University