Kayla Thompson
Cambria Heights,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational, interpersonal and problem-solving skills eager to secure entry-level CNA position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
A. Holly Patterson Extended Care Facility
2023.07 - Current
- Assist patients with activities of daily living such as bathing, grooming, and meals
- Provide comfort, transport patients, answer patient call lights and request and report observations of the patients
- Assess vital signs, collect lab samples
- Document actions by completing forms, reporting, logs and records.
Dry Harbor Nursing and Rehabilitation Center
2023.04 - 2023.06
- Provide for activities of daily living by assisting serving meals, feeding patients as necessary and ambulating, turning, and positioning patients along with providing fresh water and nourishment between meals
- Maintains patient stability by checking vital signs and weight; recording intake and output information
- Provide patient comfort, transport patients, answer patient call lights and requests and report observations of the patients
- Document actions by completing forms, reporting, logs and records
- Implement individualized care plans and offer support to patients to maintain their dignity, privacy and comfort.
Shift Manager
Walgreens
2022.03 - 2023.04
- Ensure that excellent customer service is delivered to all customers
- Provide effective leadership to team members by communicating tasks
- Perform all required cash handling duties and ensure that the stockroom and sales floor are ready for the rest of the business day
- Perform customer refunds, order voids, and product returns, cash drops to the safe and make change available to cash registers as requested
- Resolves customers’ issues and answers their questions to ensure a positive customer experience
- Help out at the Pharmacy as requested
- Open and close store as business day routines.
Walgreens
2018.08 - 2022.03
- Maintain responsibility for cash register operations and customer service
- Customer service to merchandising, store inventory and maintaining store signage and displays
- Engaging customers and patients by greeting them and offering assistance with products and service
- Working in both spaces of the store including the front end as well as the Pharmacy
- When the pharmacy is in need of help, assist the pharmacist in carrying out their duties, under direct supervision
- Use pharmacy systems to get information about the patient and the drug and process prescriptions.
Customer Service Associate
Walgreens
2018.07 - 2018.08
- Assist customers with finding items
- Clean the store floors, office and behind the register
- Go through daily tasks with the store manager.
Child Care Assistant
Sandra’s Sunflower Childcare Inc
2017.07 - 2017.08
- Supervise and monitor the safety of children
- Prepare and organize mealtimes and snacks for children
- Organize activities and work curriculum that allows children to learn about the world and explore interests
- Guide children on trips and at the park daily.
Education
High School Diploma -
Martin Van Buren High School
Queens Village, NYBS - Pursuing Health Science
CUNY YORK COLLEGE
CERTIFICATE -
Skills
- Active listening
- Communication
- Computer skills
- Leadership/Management
- Time Management
- Problem-solving skills
- Companionship and Emotional Support
- Supporting Personal Needs
Certification
- CNA - Certified Nurse Assistant
Timeline
A. Holly Patterson Extended Care Facility
2023.07 - Current
Dry Harbor Nursing and Rehabilitation Center
2023.04 - 2023.06
Shift Manager
Walgreens
2022.03 - 2023.04
Walgreens
2018.08 - 2022.03
Customer Service Associate
Walgreens
2018.07 - 2018.08
Child Care Assistant
Sandra’s Sunflower Childcare Inc
2017.07 - 2017.08
High School Diploma -
Martin Van Buren High School
BS - Pursuing Health Science
CUNY YORK COLLEGE
CERTIFICATE -
- CNA - Certified Nurse Assistant
Similar Profiles
Kassandra JonesKassandra Jones
Resident Care Assistant at A. Holly Patterson Extension CareResident Care Assistant at A. Holly Patterson Extension Care
Desha SpencerDesha Spencer
Business Office Director / Human Resources/Assistant Payroll Manager at Linda Manor Extended Care FacilityBusiness Office Director / Human Resources/Assistant Payroll Manager at Linda Manor Extended Care Facility
Ashley LevyAshley Levy
Front Desk Receptionist / Security at Park Avenue Extended Care FacilityFront Desk Receptionist / Security at Park Avenue Extended Care Facility