KAYLA TINGLE

Built strong customer relationships through personalized service and proactive anticipation of needs.

• Recommend menu items, beverages, and specialty offerings based on customer preferences.
• Utilized persuasive communication and in-depth product knowledge to drive additional sales.
• Delivered memorable customer experiences via attentive service and effective relationship building.
• Resolve customer concerns professionally while maintaining a positive and welcoming environment.
• Manage high-volume shifts and private dining events while maintaining exceptional service standards.

• Developed customer relationships through friendly, attentive, and personalized service.
• Increased sales by recommending food, beverages, and specialty menu options.
• Trained new employees on customer service, sales techniques, restaurant procedures, and company standards.
• Managed multiple responsibilities in a fast-paced environment while maintaining accuracy and attention to detail.
• Enhanced communication skills through collaborative teamwork, multitasking, and problem-solving abilities.

• Led daily shift operations and helped maintain an organized, productive team environment.
• Assisted customers with orders, product recommendations, and questions.
• Trained, coached, and supported employees to maintain high customer service standards.
• Addressed customer concerns and identified effective solutions to ensure customer satisfaction.
• Balanced team leadership, customer relationships, and daily business operations.

Majored in Elementary Education