Kayla Tolman
Ukiah,CA
Summary
Dynamic and empathetic professional with a proven track record in child and adolescent mentoring and first aid, demonstrated during my time at City of Ukiah. Excelled in creating safe and engaging environments, showcasing exceptional problem-solving and teamwork skills. Renowned for enhancing customer service standards at La Cocina Restaurant through effective communication, adaptability, and problem-solving abilities. Looking to transition into new field where these transferrable skills can create positive impact.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Full Time Student
Mendocino College
08.2023 - Current
After School Program Counselor
City of Ukiah
09.2022 - 05.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured student safety by enforcing school rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the schools core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Waitress
La Cocina Restaurant
10.2021 - 08.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
High School Diploma -
Ukiah High School
Ukiah, CA06-2023
Associate of Science - Allied Health
Mendocino College
Ukiah, CA06-2025
Phlebotomy Certification - Phlebotomy
Mendocino County Office of Education
Ukiah, CA12-2024
Skills
- Problem-solving
- Time management
- Positive engagement
- Attention to detail
- Child and adolescent mentoring
- Customer and Service-oriented
- Parental communication
- Team collaboration
- Empathy and patience
- Flexibility and adaptability
Certification
- Basic Life Support Certification (BLS)
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Full Time Student
Mendocino College
08.2023 - Current
After School Program Counselor
City of Ukiah
09.2022 - 05.2023
Waitress
La Cocina Restaurant
10.2021 - 08.2022
High School Diploma -
Ukiah High School
Associate of Science - Allied Health
Mendocino College
Phlebotomy Certification - Phlebotomy
Mendocino County Office of Education
Similar Profiles
Seth Kolb-BrownSeth Kolb-Brown
Tutor at Mendocino CollegeTutor at Mendocino College
Javier AlvarezJavier Alvarez
Subject Matter Expert at Mendocino CollegeSubject Matter Expert at Mendocino College
Jill CareyJill Carey
Adjunct Instructor at Mendocino CollegeAdjunct Instructor at Mendocino College