Word Processing Software
Kayla Trimble
Columbus,Ohio
Summary
Proven leader in site management and team development, I enhanced operational efficiency and safety at Keilson Dayton. Skilled in security awareness and fostering collaboration, I streamlined processes and negotiated cost-saving contracts, significantly improving project timelines and budget adherence. My adaptability and problem-solving abilities contributed to building strong client relationships and a positive workplace culture.
Overview
10
10
years of professional experience
Work History
Assistant Site Operator
Keilson Dayton
11.2015 - 05.2023
- Streamlined operations with effective communication between team members and management.
- Utilized technology tools such as GPS systems and remote monitoring software to enhance operational efficiency and site security.
- Collaborated with cross-functional teams to address challenges and develop innovative solutions for site operations.
- Improved cost-efficiency of site operations through careful budgeting and financial oversight.
- Negotiated favorable contracts with vendors, securing high-quality materials at competitive prices.
- Promoted a positive workplace culture through effective conflict resolution strategies among team members.
- Optimized resource usage by regularly reviewing inventory levels and ordering necessary supplies proactively.
- Developed strong relationships with clients, delivering exceptional service and building trust for repeat business.
- Coordinated emergency response plans to ensure swift action in case of accidents or natural disasters.
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw personnel safety and efforts at work site.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Worked with personnel and managers to meet strict timelines.
- Resolved issues among team members to keep employees on task.
Teller
PNC Bank
04.2014 - 11.2015
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Monitored and reported suspicious activity in line with bank security policies.
- Maintained accurate records of customer transactions in line with bank procedures.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
- Conducted daily audits of cash drawers to prevent discrepancies and maintain financial integrity.
Assistant Guest Service Manager
Target
08.2013 - 03.2014
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
London Academy
London, OH08.2012
Skills
Site Management
Security awareness
Inventory purchasing
Teamwork and Collaboration
Problem-Solving
Resource Allocation
Multitasking
Adaptable and Flexible
Reliability
Decision-Making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Spreadsheet Software
Digital Calendars
Email Management
Accomplishments
- In 2015, beginning at entry level as a receptionist, I was cross trained within one year to simultaneously takeover bookkeeping for the office while maintaining my prior job objectives.
- In 2018, I was promoted to Office Manager where I trained and oversaw new receptionists, and maintained seamless flow of operations and communications between the warehouse and office personnel.
- In 2019, I was promoted to Warehouse Manager, managing warehouse projects, taking over inventory management, and quality control checks of product throughout the warehouse, shipping and receiving, product ordering, and meeting with sales teams to acquire quality product at competitive prices.
- In 2020, I was promoted to Assistant Site Operator, where I worked alongside the Site Operator ensuring site safety, continued inventory management and quality checks, and meeting with sales teams and mass distribution companies to acquire quality product at competitive prices, while operating under national crisis.
Timeline
Assistant Site Operator
Keilson Dayton
11.2015 - 05.2023
Teller
PNC Bank
04.2014 - 11.2015
Assistant Guest Service Manager
Target
08.2013 - 03.2014
High School Diploma -
London Academy
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