Summary
Overview
Work History
Education
Skills
Timeline
Generic

KAYLA TRIPOLI

Milwaukee,WI

Summary

Professional with strong leadership capabilities and proven record in team management. Skilled in developing and implementing training programs, ensuring efficiency and high performance. Known for adaptability and fostering collaboration to meet organizational goals. Expertise in conflict resolution, problem-solving, and maintaining high standards in dynamic environment.

Overview

2
2
years of professional experience

Work History

Bookkeeper

Metro Market
Glendale, WI
01.2025 - Current
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Streamlined daily reporting information entry for efficient record keeping purposes.

Supervisor

Metro Market
Glendale, WI
07.2024 - Current
  • Increased customer satisfaction with effective communication and timely resolution of issues.
  • Developed employee skills through targeted training sessions, resulting in improved job performance.
  • Evaluated employee performance regularly, identifying areas for growth and providing constructive feedback for improvement purposes.

Customer Service Representative

Metro Market
Glendale, WI
07.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Lottery Attendant

Metro Market
Glendale, WI
07.2024 - Current

Education

High School Diploma -

iForward
Grantsburg, WI
07-2024

Master of Science - Human Resources Management

Milwaukee Area Technical College
Milwaukee, WI

Skills

  • Accounting and bookkeeping
  • Sheet balancing
  • Team leadership
  • Cash handling proficiency
  • Customer service

Timeline

Bookkeeper

Metro Market
01.2025 - Current

Supervisor

Metro Market
07.2024 - Current

Customer Service Representative

Metro Market
07.2024 - Current

Lottery Attendant

Metro Market
07.2024 - Current

High School Diploma -

iForward

Master of Science - Human Resources Management

Milwaukee Area Technical College